The University of Newcastle deployed PeopleSoft Health Center

On April 24, 2024, the PeopleSoft Health Center was successfully deployed for the University of Newcastle. This implementation was a significant milestone aimed at enhancing the university’s system administration capabilities. The deployment involved setting up real-time monitoring and analysis of the university's PeopleSoft applications.

The Health Center dashboard was configured to display critical performance metrics, alerts, and the status of essential components, ensuring proactive management of the system's health.

The benefits include:

• The system’s real-time monitoring capability has significantly reduced the burden on administrators by allowing them to continuously track the performance of the PeopleSoft production applications.
• Daily monitoring activities have become easier compared to the traditional way.
• When there is a server issue, PeopleSoft Health Center 's immediate visibility into potential metrics has helped in rapid detection and resolution, minimizing downtime and the need for extensive manual checks.
• Resource optimization tools provide valuable insights into system load and resource utilization. This has helped foresee and resolve client specific issues. In the past, there used to be several inactive processes hogging up system resources and this would go unnoticed for several days until the system hangs.
• With a comprehensive view of the systems’ health through a centralized dashboard, administrators can make informed decisions more quickly, enhancing their ability to troubleshoot and resolve issues effectively.
• Alerts are configured when specific thresholds for performance, resource usage, or application behavior are crossed.

Overall, these features have contributed to improved reliability and a better user experience, as the system is consistently maintained at optimal performance levels with less manual intervention required.

The University of Newcastle will transition from Elasticsearch to OpenSearch soon.