The University of Oklahoma expanded the use of PeopleSoft Accounts Receivable and Billing modules to the external billing team retiring custom applications

The University of Oklahoma expanded its use of PeopleSoft FSCM by implementing the delivered Accounts Receivable and Billing modules for the external billing team.

These modules were already in use by other university groups but had not yet been leveraged by external billing.

Certain key functions and integrations that were implemented as part of this project have allowed the combined organization to improve overall efficiency while minimizing issues that can occur when disparate organizations are integrated on the same platform. These features have been well received by the end users. Highlights include:

In partnership with Gideon Taylor, the University of Oklahoma implemented a largely vanilla, configuration‑first solution within a clearly defined scope, retiring custom applications and migrating functionality back into PeopleSoft. Both external billing and payment application now run in delivered AR and Billing, and are fully integrated with the PeopleSoft General Ledger.

The production go‑live supports both the Norman and Health campuses, simplifying processes today and establishing a solid foundation for future expansion without disrupting existing usage by other campus groups.

Business driver: Retire bolt‑ons and custom applications, reduce technical debt, standardize with existing accounts receivable/billing operations, centralize controls on a sustainable, audit‑ready platform, and leverage delivered PeopleSoft functionality within a clearly defined scope.

Business benefits realized: Streamlined external billing and payment application within delivered modules; improved data integrity and auditability; automated GL integration; reduced manual effort and handoffs; consolidated reporting; simplified support and maintenance; and set a clear path for future feature expansion, all while maintaining continuity for existing accounts receivable/billing users.

Timeline: Implementation completed in 10 weeks by adhering to vanilla PeopleSoft features and a tightly scoped design.

User Feedback: Smooth go‑live across Norman and Health Campus; existing groups already using Accounts Receivable and Billing were unaffected; the external billing team reports simpler, more consistent processes and appreciates being on a standardized, fully supported platform.