10 Mobile Security Administrative Console IIS Configuration

This chapter describes errors related to, and configuration of, the Mobile Security Administrative Console with Windows Internet Information Services (IIS).

This chapter contains the following sections:

• Section 10.1, "Troubleshooting Errors Related to IIS Configuration"

• Section 10.2, "Configuring Mobile Security Administrative Console with IIS"

10.1 Troubleshooting Errors Related to IIS Configuration

The following errors are related to IIS configuration:

10.1.1 Database Connection Error

When a database connection error occurs, the following steps might help to resolve it:

• Ensure the identity is able to log in to IIS and do a WinAuth to the SQL database.

• Reboot IIS

10.1.2 File Not Found When Accessing Mobile Security Administrative Console

If you get the error:

File not found http://acp1.bitzermobile.dev/acp/lauth

verify the following:

• The IIS URL Rewrite mobile is present

• IIS is configured for PHP requests using FastCGI and not CGI

• PHP MIME Type

• PHP Default page

• Application Pool was created assigning the Mobile Security Administrative Console service account as the identity

• The Mobile Security Administrative Console service account has access to the database and has sufficient rights on the machine.

• The web site was created if the default web site was not chosen

• Mobile Security Administrative Console virtual directory was created and has Mobile Security Administrative Console application pool assigned to the Mobile Security Administrative Console virtual site

• Mobile Security Administrative Console Web service virtual directory was created and has Mobile Security Administrative Console application pool assigned to the Mobile Security Administrative Console virtual site

• If a new web site was created then all authentication methods can be disabled

• Mobile Security Administrative Console virtual directory enable only Windows Authentication and disable other authentication methods

• Mobile Security Administrative Console Web service virtual directory enable only Anonymous Authentication and disable other authentication methods

• Port 443 is configured and a web server certificate is installed at the IIS web site level

• The Application virtual directory test passes. It fails unless Basic Settings are set to the app pool id

10.2 Configuring Mobile Security Administrative Console with IIS

As an alternative to having the Oracle Mobile Security Suite installer automatically configure IIS, you can perform that configuration manually.

Use Server Manager to add the Web Server role.

Configure IIS with the following settings:

1. Enable CGI.

2. Enable Windows Authentication.

3. Configure IIS to handle PHP requests using FastCGI.

4. Add PHP MIME Type.

5. Add PHP as Default Document.

6. Add an application pool for the Mobile Security Administrative Console.

7. Create Web Site and Virtual Directories for the Mobile Security Administrative Console and Mobile Security Administrative Console Web services.

8. Enable Windows Authentication and disable Anonymous Authentication.

9. Configure for SSL

10. Install Microsoft Rewrite Module.

Use your Web browser to start Web Service.