Guidelines for Installing and Licensing Crystal Ball

Follow these steps to install and license Crystal Ball. The basic process is the same whether you are installing Crystal Ball with a permanent, textbook, classroom, or trial license:

  1. Confirm that you have the required hardware and software, listed in Before You Begin.

  2. Read the information in Microsoft .NET Framework and verify that a supported version of Microsoft .NET Framework is installed on your computer.

  3. Confirm that you have downloaded the correct Crystal Ball installation file, 32-bit or 64-bit. Notice that as you install and use Crystal Ball, some dialogs specify the bit level and some do not. Illustrations in this document show 32-bit dialogs.

  4. Follow the instructions in the next section, Installing Crystal Ball to install Crystal Ball.

  5. Follow the instructions in Licensing Crystal Ball to obtain a username and serial number, and then activate a Crystal Ball license.

Note:

If installation problems occur, see Troubleshooting.