Item

Complete?

Letter and checklist received from Expedia.

MICROS verifies customer version by dialing into site, clarify, etc.

MICROS notifies Expedia about version upgrade complexity.

Conference call (kickoff call) initiated between MICROS, Expedia, and the property to discuss the implementation process of the Direct Connect.

Expedia will prepare for the implementation (interface PC ordered, data sheet sent to site, etc.). MICROS upgrades the site, if necessary.

The property receives the interface PC and setup is done on-site. Connectivity is established with Expedia.

MICROS verifies that the install file is on the MICROS Web site.

MICROS connects to the Expedia interface PC and installs:

• Internet Explorer 5.5 or higher (installed with the Windows operating system.)
• Internet Information Services (ISS) 5.0+
• MSMQ (2000) or Message Queuing (XP, 2003)
• .NET 2.0
• Oracle Client 9i+ (for versions 3.6 or lower) or 10g (for versions 4.0+)
• The OEDS Wizard with the features associated with the Opera ADS Interface.

MICROS tests interface PC locally.

MICROS trains Channel Management, Opera Configurations, setup of the TA Profile and AR account for the TA profile.

Mini-certification takes place between MICROS, Expedia, and the property.

Once the mini-certification is complete, the site will be taken live.

Item

Complete?

MICROS verifies the customer version by dialing into site, clarify, etc.

MICROS notifies Expedia about version upgrade complexity.

Conference call (kickoff call) initiated between MICROS, Expedia, and the chain to discuss the implementation process of the Direct Connect.

MICROS performs the installation and helps the chain to configure the interface.

MICROS trains Channel Management, Opera Configurations, setup of the TA Profile and AR account for the TA profile.

Mini-certification takes place between MICROS, Expedia, and the property.

Connectivity call takes place between MICROS, Expedia, and the chain to ensure that the systems are properly connected.

One week after connectivity is established, beta properties will be taken live.