WAITLIST Application Setting

Group.  Reservations

Type.  Function

Application.  PMS

                     ORS (Global)

Description.  Use Reservation Waitlist Functionality

Property Determination. If your hotel is booked on a given date, do you obtain the guest information for a list of people to contact, (or reservations to confirm) should the desired dates open up in the future? You record waitlist reservation when there are no available rooms or requested room rates that match the guest’s reservation request. The Waitlist screen allows you to view the original reservation and move it to a booked reservation status, cancel the reservation based on no availability, or make changes to the reservation details in order to accommodate the guest.

Activation / Inactivation Rules. 

Cannot inactivate the function if there are existing reservations on waitlist

Available Values.

Y (Yes)

N (No)

Add On Licenses/Country Specifics.


Other Application Settings.

Will be set to Y should the function GLOBAL WAITLIST in ORS be set to Y

Affected Areas

Menus / Screens / Fields.



Quick Keys>Rate Query

Quick Keys>Detailed Availability

Quick Keys>Control Panel

Configuration>Reservations>Waitlist Codes

Configuration>Reservations>Waitlist Priority 

Miscellaneous>User Activity Log>Reservation Type LOV

Reports & Report Forms.






Other Areas.