The Core Commerce Performance dashboard aggregates data from multiple subject areas. It provides an overview of the activity associated with your Core Commerce sites.

You can filter all the pages on the dashboard by individual Web site if your Core Commerce application is configured with more than one site. You can also set the period-ending date and number of trailing days. See Filtering Options.

The dashboard includes the pages described in the following table.

Page

Description

Sales

Displays information about the orders and returns that occurred on your Web sites. This includes information about the products involved in those orders and returns and the groups of customers.

Promotions

Displays information about the promotional programs that ran on your Web sites. This includes information about the effect of promotions on sales revenue and the discounts that were offered.

Traffic

Displays information about visits to your Web sites. This includes information about conversions and registrations. The data on the traffic page can be filtered by using the Site dashboard prompt.

Contact Center

Displays information about activity in your customer service center. This includes information about individual customer service agents and the sales and appeasements associated with calls.


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