(21898642) Page not found in Open URL popup if media content is imported with uploaded file.
When importing media content, it is possible to import an external media reference. However, the import process cannot reference a previously uploaded content file. When you try and open the URL of previously uploaded content, or try and preview this content, an error will occur.

(21664921) Out Of Memory error occurs when uploading a Media Content file that exceeds the limit of the available JVM heap size.

(17488178) A promotion may not appear in the Promotions Visibility window when the Preview date is set past the promotion’s end date, even if you reset the Preview date to Now.

Workaround: When testing promotions in future mode, manually clear the shopping cart when you set preview date and time back to Now.

(16274803) A Merchandising user with Store Content access rights (Full or Read Only) does not see Media folders in the Merchandising Browse or Find panels.

Workaround: Merchandising users must have both Media and Store Content access rights.

(16011091) If you choose the Preview Server add-on when configuring your system using CIM, and subsequently launch your server instance without specifying -layer preview, you will be unable to view or edit properties of site assets in Site Administration.

Workaround: Ensure that you use –layer preview if you have configured your system to include a preview server.

(15883692) In Firefox, the Adobe Flash Player causes a Merchandising task that should open a Windows Open dialog opens a Windows Save dialog instead.( For example, clicking the Browse… button to select a file during an import operation or clicking the Upload… button to select a file when creating a Media-Internal-Binary asset.)

Workaround: This is purely a cosmetic issue; it does not affect the behavior of Merchandising. For example, although clicking the Browse… button to select a file during an import operation displays the Windows Save dialog, Merchandising actually does open the file you select from that dialog.

(14507830) Coupons are not applied to the shopping cart when testing promotions in Layout view if the logged-in Merchandising user does not have WRITE access to the Coupon item descriptor. Note that testing a Coupon in Layout view automatically adds it to the project.

Workaround: Make sure Merchandising users who test promotions in Layout view have WRITE access to Coupons.

(14458822) When a Merchandising user has Full access to Price Lists but no access to the Site Catalog, no information appears on the Price Lists tab when that user is working in the Price Lists application.

Workaround: Make sure users who work in the Price Lists application have at least READ access to Catalog assets, including Products and SKUs.

(13651295) When using remote preview (where the preview application and the Business Control Center run on separate servers) to preview assets in any of the Merchandising JSP user interfaces (such as Targeting and Segmentation), old user profile data (such as localized languages) remains, even after clearing the browser cache.

Workaround: Profile data is stored in a repository cache. To avoid this problem, configure the two servers to share a cross-cluster cache invalidation strategy, such as distributedHybrid caching.

(13316544) If Merchandising users select the Erase option for a property in a Multi Edit operation, assets whose properties were blank to begin with are listed on Updated tab of the Multi Edit report instead of on the Unchanged tab.

(13316460) If Merchandising users run concurrent Multi Edit operations that contain the same assets, some assets are listed on both the Updated and Failed tabs of the Multi Edit report. These assets are not updated by the Multi Edit operation.

Workaround: Avoid using Multi Edit to update the same assets in different projects at the same time.

(13320425) The Visual Merchandising pop-up menu may not work properly if product, category, or SKU IDs contain Unicode characters.

Workaround: Use ASCII characters only for asset IDs. Alternately, configure your repository so that these IDs are not primary keys.

(13310320) When using the Firefox Web browser, performing an Merchandising action may occasionally cause the following error message to appear: “Unable to connect to the server: address of your ATG Business Control Center server” (RELNOTE-166145)

Workaround: Click the OK button in the error dialog and perform the action again. The error is very intermittent and only causes the most recent request to fail.

(13268860) When a particular item view mapping is assigned to an asset in a task configuration file, subtypes of that asset use the default item view mapping, not the overriding one specified to their parent. (ASSETMGR-122988)

Workaround: Assign the non-default item view mapping directly to asset subtypes in the task configuration file.

(13269791) You cannot revert volume prices. Creating a volume price creates corresponding pricing assets (prices, price levels, and complex prices) that are visible in the Project tab only. To revert a volume price for a product or SKU to its pre-project state, all three types of pricing assets must be reverted. Because pricing assets have generic names, there’s no way to identify the product or SKU price they are associated with.

(13297439) When the value of /atg/remote/controlcenter/service/
GenericDividedApplicationInitializer:minimumSize is set to 0, split screen mode allows one workspace to overtake the other.

Workaround: Do not set minimumSize to a value lower than 175px. Note: At a value under 320px, you may see double scrollbars in the Find pane.

(13299049) The Find facility on the Business Control Center does not work as expected on promotions that are configured for Unlimited Maximum uses per customer or “Available to everyone.”

Such promotions are returned, along with legitimate matches, when the Search Criteria are: “Whose Maximum uses per customer is less than <2 or greater>“. (This is not expected behavior.)

Such promotions are NOT returned when the Search Criteria are: “Whose Maximum uses per customer is more than <any value greater than 1>.” (This is not expected behavior.)

Workaround: To find promotions that are configured for Unlimited Maximum uses per customer or Available to everyone, use the Search Criteria “Whose Maximum uses per customer is (exact match) -1” or “Whose Maximum uses per customer is less than [1 or 0].”

(13303843) When linking an asset using drag-and-drop (CTRL+drag), the asset is sometimes moved, instead.

Workaround: When using CTRL+drag to link an asset, make sure you release the mouse button before you release the CTRL key. This ensures a link action is performed.

(13297596) When resolving conflicts in a multisite environment, the Sites property sometimes appears on the Conflicts tab of the Review Changes dialog box. The Sites property is derived and so cannot be explicitly set by the user; this property should not appear on the Conflicts tab.

Workaround: When resolving a conflict in a multisite environment, always select Merged Version for the Sites property if it appears on the Conflicts tab.

(13297596) In some circumstances, a Modify badge is displayed on a folder and the folder appears in the project list, even though nothing in folder was modified. To prevent unexpected results, do not remove the folder from the project.