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Understanding Receivables Collection

This section lists prerequisites and common elements and provides an overview of receivables collection.

Before you can move items into or out of the collection system, you must run the Credit History (RUNCTL_CREHIST) process to determine the aging categories in which past due items belong.

Field or Control

Definition

Collection ID (collection identifier)

A system-assigned ID for a given collection item.

The Collect Receivables feature provides early intervention for past-due accounts. The feature interacts with PeopleSoft Workflow to assign collections items to the worklist of specific users. In addition, the feature interacts with the 3Cs (communications, comments, and checklists) from Campus Community to generate automated collection (dunning) letters. All the information that is needed to manage the collections cycle is compiled in one location and can be reviewed and updated by collectors and supervisors.