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Understanding Self-Service Enrollment

The self-service enrollment design integrates the various enrollment functions and enables students to build and make changes to their schedules from the same place in the system. A step-by-step wizard feature guides students through the enrollment processes of adding, dropping, swapping, and editing classes. Specifically, it guides students through the steps of selecting classes, defining options—such as wait list preferences—confirming selections, and reviewing results.

Additionally, a great degree of integration exists between the tasks of viewing appointment data, finding or browsing for classes, enrolling in classes, presenting error messages, and viewing enrollment information.

The navigation tabs that are used in self-service enrollment are defined on the Navigation Tabs Setup page.

See Setting Up Self-Service Navigation.

Self-Service Enrollment Shopping Cart Validation and Enrollment Messages

Oracle delivers a set of error and informational message sets exclusively for the Enrollment Shopping Cart Validation feature and self-service enrollment processing. These message sets enable the enrollment process to return more self-service-friendly messages. You can modify these messages to meet the specific needs of your students. You can view and make changes to these messages using the PeopleTools Message Catalog component (MESSAGE_CATALOG1) select (PeopleTools, then select Utilities, then select Administration, then select Message Catalog).

These message sets are:

  • Validation (Message Set 14632): These messages are returned when a student selects Validate on the Enrollment Shopping Cart page. The system returns a validation-specific message rather than a regular enrollment engine message. For example, if the validation process finds a time conflict, the message 14632, 17 is returned rather than the enrollment engine message 14640, 17.

  • Enrollment (Message Set 14641): This message set is used for all messages received through self-service enrollment (excluding Enrollment Shopping Cart Validation). While actual enrollment is processed in the same way for self-service enrollment as when it is processed using an administrative user page, such as Quick Enroll, the fact that a request was submitted through self-service enrollment now causes the system to return a self-service-specific error or informational message. For example, if an enrollment request submitted through the Quick Enroll component (QUICK_ENROLL) returns message 14640, 17 (time conflict), the same request submitted through self-service returns the self-service-specific message 14641,17. This enables more appropriate self-service messaging, without changing the messages used for non-self-service, administrative users.

    See the product documentation for PeopleTools: System and Server Administration, Using PeopleTools Utilities, Using Administration Utilities, Message Catalog.