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Query—Action section

The Query Action section provides a list of options (as buttons) depending on your role and the type of query you selected.

When you click a Query Action button, a new section appears, with a section header and the appropriate form so that you can provide additional detail.

Query actions by role

User

State

Button options

Section title when selected

Site

Open

  • Update Data & Answer
  • Answer
  • Enter New Data
  • Answer Query

 

Site Conflict

Resolve

Resolve Query

Sponsor

Open

Close

Close Query

 

Answered

  • Close
  • Reissue as Candidate
  • Reissue as Open
  • Close Query
  • Reissue Query as Candidate
  • Reissue Query as Open

 

Candidate (never opened)

  • Open
  • Delete
  • Open Query
  • Delete Query

 

Candidate (if previously in open state)

Close

Close Query

 

Closed

No actions available.

Query Action section does not appear for closed queries.

 

Deleted

No actions available.

Query Action section does not appear for deleted queries.

 

Sponsor Conflict

Resolve

Resolve Query

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