The Query Action section provides a list of options (as buttons) depending on your role and the type of query you selected.
When you click a Query Action button, a new section appears, with a section header and the appropriate form so that you can provide additional detail.
Query actions by role
User | State | Button options | Section title when selected |
---|---|---|---|
Site | Open |
|
|
| Site Conflict | Resolve | Resolve Query |
Sponsor | Open | Close | Close Query |
| Answered |
|
|
| Candidate (never opened) |
|
|
| Candidate (if previously in open state) | Close | Close Query |
| Closed | No actions available. | Query Action section does not appear for closed queries. |
| Deleted | No actions available. | Query Action section does not appear for deleted queries. |
| Sponsor Conflict | Resolve | Resolve Query |
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