Query workflow—For a site user

The site user can arrive at the Queries page either through the Query Listing page or through the CRF. The page that appears has two options:

• Update Data & Answer—When you click this button, a pane appears to let you edit the data.

  When you click this button and edit data for the item on which the query appears, the query is always answered.

  Note: The Update Data & Answer button appears only if you have the right to change data and the right to change the query state from its current state. If you do not have the right to change the current state of the query, you can still navigate to the page that shows the Current Data Value and the Query History.

• Answer—When you click this button, a pane appears to let you answer the query by entering a reason.