Closing an answered query

1. In the navigation toolbar, click Queries.

   The Query Listing page appears.

2. In the Description column, click the link for the query that you want to close.

   The Queries page appears.

3. Review the answer.
4. Click Close Query.
5. In the Reason for change field, enter the reason for closing the query.
   • From the Action drop-down list, select the appropriate text.

     or

   • Select Other, and type the reason in the text box.
6. Click Submit.

   The InForm application updates the status of the query. The Query Listing page and Queries page show the updated status.