SbrMsisdnAuditCaErr

Measurement Group: SBR Audit

Measurement Type: Simple

Description: The number of MsidnAlternateKey audit failures due to a ComAgent error condition when the pSBR sends findSessionRef stack event to the active pSBR for the sessionReference record.

Collection Interval: 5 min

Peg Condition: This peg is updated when a MsidnAlternateKey audit fails due to a ComAgent error.

Measurement Scope: All

Recovery:

  1. Check ComAgent Event 19832 - Communication Agent Reliable Transaction Failed (refer to the DSR Alarms and KPIs Reference for details about this event) and ComAgent measurements CAHSTxDscrdCongSR, CAHSTxDscrdUnkwnRsrc, and CAHSTxDscrdIntErrSR for detailed error causes.
  2. If the problem persists, contact My Oracle Support (MOS) for assistance.