Hardware Replacement

Your Support Services contract provides guidelines to replace field replaceable units (FRUs) and customer replaceable units (CRUs) in your Oracle FS System.

Based on the terms of your contract, you can perform the following actions:

• Replace the FRU or CRU yourself.
• Place a service request so that a service technician comes to your site to replace the FRU.
  Tip: You can enable Auto Service Request (ASR) in My Oracle Support (MOS) to automatically create a service request for you.
  Important! Replacement of a FRU or a CRU requires that you use Guided Maintenance in Oracle FS System Manager (GUI) or the Oracle FS CLI to perform the following actions:

  • Prepare the system for the FRU or the CRU replacement.
  • Integrate the new FRU or the new CRU into the system.

  Guided Maintenance in the GUI provides a step-by-step graphical representation of the hardware replacement process. Guided Maintenance in the GUI is the preferred method of hardware replacement.

  Consult the appropriate Oracle FS System Service Guide for details.

Check the power supply fan filters annually for accumulated dust. If needed, vacuum the power supplies, even if no component replacement or repair is required. This type of maintenance does not require Guided Maintenance.