Network Interfaces

Configure the Oracle FS System management network interfaces to ensure proper communication with devices on the customer network.

Configuring the system network affects the following types of communication:

Management traffic between the Pilot and other devices on the customer network
The sending of the alerts, notifications of system events, and password recovery information to an email server

The management interface provides connectivity between the customer management network and the Oracle FS System Pilot. You can choose from the following methods to assign the IP addresses to the management interface on the Pilot:

Dynamic Host Configuration Protocol (DHCP), which assigns a public IP address dynamically when the Pilot starts. This address only applies to the public IP address of the Oracle FS System. DHCP is not supported for the individual Pilot CU addresses.
Static IP address, which assigns a permanent, public IP address to the Oracle FS System, and assigns unique IP addresses to each of the Pilots. If the management client cannot access the public IP address, the client can access one of the unique IP addresses of the active Pilot.

The primary and secondary DNS servers provide the name resolution for the following Oracle FS System features:

Call‑Home
Email
Password recovery

The Call‑Home feature, when enabled, allows the Oracle FS System to send to the Oracle Call‑Home server (callhome.support.pillardata.com) the following types of information:

System log bundles (for use by Oracle Customer Support)
- System status
- System configuration information
- System statistics
- Internal system logs
System event notifications (for use by Oracle Auto Service Request (ASR))
- System status
- System configuration information

To send the Call‑Home information, the Pilot uses a DNS server to resolve the names of the recipients.

You can define a primary DNS server and a secondary DNS server. The system uses the primary DNS server to resolve host names into IP addresses. If the primary server cannot be reached, the system uses the secondary DNS server.