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Siebel Assignment Manager Administration Guide > Assignment Rule Administration for Delegated Assignment > About Delegated Assignment > Sample Delegated Assignment Process FlowchartThis topic is part of About Delegated Assignment. Figure 27 provides a sample process flowchart of the delegated assignment feature. Each of the process steps are explained in further detail later in this chapter. Figure 27 shows the following relationships:
NOTE: After a rule is inherited in child rule groups and changes are made to the original rule, such as adding criteria to, expiring, or even deleting the rule, those changes are propagated down the hierarchy to all rules that were inherited from it. |
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