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Siebel Assignment Manager Administration Guide > Assignment Rule Administration > About the Siebel Assignment Manager Administration ViewsSiebel Assignment Manager functionality is administered with two administration screens, Administration - Assignment and Administration - Delegated Assignment. Administration - Assignment ScreenAssignment administrators (AAs) use the assignment administration views (in the Administration - Assignment screen) to create and administer assignment rules, and perform the following tasks:
Territory List ViewWithin the Administration - Assignment screen, the Territories link displays the Territory List view, which was originally designed for sales organizations. However, this view functions exactly the same as the Assignment Rules List and Criteria views. The Territory List view allows users to define their sales territories. Some of the assignment options covered in this guide do not appear in the Territory List view. NOTE: For more information about territory views, create a service request (SR) on My Oracle Support. Alternatively, you can phone Oracle Global Customer Support directly to create a service request or get a status update on your current SR. Support phone numbers are listed on My Oracle Support. TIP: The Territory List view has no relationship with the Territory Management screen and views. The data shown for each differs and how the data is used differs. Administration - Delegated Assignment ScreenDelegated administrators (DAs) use the delegated assignment administration views (in the Administration - Delegated Assignment screen) to inherit and refine assignment rules and perform the following tasks:
NOTE: Delegation and inheritance can go many levels deep within a single hierarchy. In the Administration - Delegated Assignment screen, rule group owners have visibility for their rule groups (and subtrees). AAs also have visibility for rules only in their organizations but have unrestricted access to rule administration within those organizations. For more information about delegated assignment, see Assignment Rule Administration for Delegated Assignment. |
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