Siebel Clinical Trial Management System Guide > Setting Up and Configuring Clinical Payments Integration >
Viewing Feedback for Payment Requests
You use the Feedback field to capture feedback for payment requests from the third-party application, such as why a payment was rejected. To view feedback for a payment request
- Navigate to the Site Management screen, then the Protocol Site List view.
- In the Protocol Site list, drill down on the site number field of the site for which you want to view the payment details.
- Navigate to the Payments view.
The Feedback field displays the feedback data that the third-party application returns for the payment request.
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