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NOTE: Siebel Innovation Pack 2014 is a continuation of the Siebel 8.1/8.2 release. What's New in Siebel Chat Guide, Siebel Innovation Pack 2014Table 1 lists the changes in this revision of the documentation to support this release of the software. What's New in Siebel Chat, Version 8.1/8.2Table 2 describes the new features that are available in Siebel CRM version 8.1.1.11, Siebel CRM version 8.2.2.4, and later.
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