Siebel Field Service Guide > Agreements and Entitlements > Process of Administering Entitlements >
Defining Pricing Details for Entitlement Templates
In the Pricing Details view, you can define entitlement-based pricing for quotes and orders. You can discount products purchased under the agreement. When creating a sales or service order, the user can select an entitlement that applies special pricing. For example, when a product is faulty and needs replacement under the agreement, the full list price is not paid. This task is a step in Process of Administering Entitlements. To define pricing details for an entitlement template
- Navigate to the Administration - Contracts screen, then the Entitlement Templates view.
- Select an entitlement template record, and click the Pricing Details view tab.
- Create a new pricing detail record, and complete the fields as appropriate.
Some fields are described in the following table.
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Type of Calculation |
Select the type of price adjustment. Values include Discount Amount and Markup Amount. |
Adjustment Value |
Type the amount of the price adjustment for the value in the Type of Calculation field. |
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