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Siebel Customer Relationship Management Siebel Fundamentals for Siebel Open UI
Siebel Innovation Pack 2014
E52425-01
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Adding Notes to Records

When you work with records, you might want to enter notes. You can add a note to a record in the Notes view.

In the Notes view, you can enter public notes or private notes. Use the link bar in the Notes view to navigate between public and private notes. Anyone who can access the record can see a public note for the record. Only the person who enters the note can see a private note.

The Notes view is not available in all screens. It appears only when it is beneficial to keep notes for individual records, for example, in the Accounts, Contacts, and Opportunities screens.

To add a note to a record  

  1. Find and drill down on a field in the record to which you want to add a note.

  2. Click the Notes view tab, and on the link bar, click Private Notes or Public Notes.

  3. Click New.

    A new record appears.

  4. From the drop-down list for the Type field, choose Note.

  5. In the Description field, enter the text for the note.

  6. (Optional) Click Check Spelling to check the spelling in the text of your note.

    For more information, see "Spell Checking Fields in Records".