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Siebel Customer Relationship Management Siebel Fundamentals for Siebel Open UI
Siebel Innovation Pack 2014
E52425-01
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About Viewing Activities

Activities can appear in the Activities screen, in the Calendar, and in the To Do list. The place where an activity appears depends on the place where you create it. Table 11-2 explains where activities appear.


Note:

You cannot query for activities in the calendar.

Activities cannot appear in the Calendar and the To Do list at the same time.

Table 11-2 Where Activities Appear

If you create an activity here... Then the activity automatically appears here... Comments

Calendar screen

Calendar screen

Activities screen

None.

To Do list

To Do list

Activities screen

None.

Activities screen

The location associated with value you select from the drop-down list for the Display In field

Values in the drop-down list for the Display In field include: Calendar and Activities, To Do and Activities, Activities Only, and Communication and Activities.

If you choose Calendar and Activities, but do not assign a start time to the activity, then the activity does not appear in your calendar.

If you choose Communication and Activities in the Display In field and Email - Inbound in the Type field, then the activity appears in Communications List view of the Communications screen.