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Siebel CRM Fundamentals
Siebel Innovation Pack 2014
E24770-01
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Setting Alarms

To set an alarm for an activity, select the Alarm check box in an activity record on any screen that provides an Activities view or in the Calendar screen.

In order for alarms to work correctly, make sure that your computer's time zone setting is the same as the time zone set up in your user preferences. For more information about setting the time zone in user preferences, see "Setting Time Zone Preferences".


Note:

Calendar alarms are not available in standard-interactivity mode and accessibility mode.

To turn on an alarm for a calendar activity

  1. Navigate to the Calendar screen.

  2. In the Daily, Weekly, or Monthly view, click the Description hyperlink to access the activity.

    The Calendar Detail form appears.

  3. Select the Alarm check box.

    The Alarm Lead field is automatically populated with the default alarm lead time set up in user preferences. For more information, see "Setting Up Default Alarm Lead Times".

  4. To change the Alarm Lead time, enter a new value in the field or select a value from the drop-down list.

  5. Click Save This One.

    When the alarm pops up, you can choose to dismiss or snooze it.


Note:

You might want to have alarms go off for every calendar activity you create. You can set this up in your user preferences. For more information, see "Turning On Alarms for All Calendar Activities".