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About Recording Product Analysis for Adverse Events and Complaints Management
This chapter describes how to use the Siebel Business Application during the product analysis phase of an adverse events and complaints investigation. When a faulty product is returned to the manufacturer for study, a product analysis record is opened. This record documents details of the analysis. When the analysis is complete, root cause and corrective action information are added and the record is submitted for approval. Related Topics
Capturing Adverse Events and Complaints
Investigating Adverse Events and Complaints
Managing Corrective and Preventative Actions
Regulatory Reporting
Communicating with Customers for Adverse Events and Complaints Management
Closing Adverse Events and Complaints
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