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Configuring Email Marketing Server Logging

This topic describes how to configure the type and amount of information that is logged by the Email Marketing Server.

The Email Marketing Server components are Java based applications that use the standard logging library for Java, log4j, to control the logging behavior for the esd.log, ctd.log, and bhd.log files. You can configure the information that is written to each of the main component log files by editing the log4j.properties configuration file for each component. This task is described in the following procedure.

To configure Email Marketing Server logging

1. Using a text editor, open the log4j.properties file for the component for which you want to configure logging.

   The log4j.properties file is located in the main installation directory for each of the ESD, CTD, and BHD components.

2. The Email Marketing Server logs information for specific SMPT classes, and logging levels are set for each SMTP class.

   For example, the following line in the log4j.properties file records details in the log file of each individual to whom an email was successfully delivered:

   log4j.logger.com.siebel.sem.smtp.MailingState=DEBUG2#Level

   In the previous command, smpt.MailingState is the SMTP class that is logged and DEBUG2#Level is the log level. If you choose, you can enable logging for all SMPT classes by adding the following line to the end of the log4j.properties file for a component:

   log4j.logger.com.siebel.sem.smtp=DEBUG2#Level

3. To change the amount of information that is logged for a class, navigate to the statement in the log4j.properties file that enables logging for the class, then set the logging level to one of the following values, where DEBUG3 generates the maximum amount of information in the log file and FATAL generates the minimum amount of information:
   • DEBUG3
   • DEBUG2
   • DEBUG
   • INFO
   • WARN
   • ERROR
   • FATAL

     In general, set log levels to DEBUG3 only when you are running the Email Marketing Server for debugging purposes. Running a component with DEBUG levels of logging can impact the performance of the component.

4. To configure the size of the component log files, and the number of archived log files maintained by the Email Marketing Server, edit the log4j.properties file to specify values for the parameters in the following table.

   Parameter	Description
   log4j.appender.fileAppender.MaxFileSize	Used to specify the maximum size of the component.log file, for example, 10MB.
   log4j.appender.fileAppender.MaxBackupIndex	Used to specify the number of archived log files that are maintained, for example, 10.

For additional information on logging, see Setting Up Administrator Alerts for Email Marketing and About Email Marketing Log Files.