Siebel Order Management Guide Addendum for Communications > Employee Asset-Based Ordering > Defining Component-Level Commitments >

Defining Commitments for Promotion Components


You can define commitments for components of a promotion.

To define commitments for promotion components

  1. Navigate to the Administration - Product tab, then Product Promotions.
  2. Select the relevant promotion and click the Products view tab.
  3. If necessary, click Components in the view link bar.
  4. In the Components list, select the promotion component for which you want to define a commitment.
  5. In the component record, complete the necessary fields.

    Some fields are described in the following table.

    Field
    Comments

    Commitment Period

    Commitment Period UOM

    These fields define the number and unit of measure for the duration of the commitment. For example, entering 6 in the Commitment Period field and selecting Months in the Commitment Period UOM field specifies a duration of six months for the commitment.

    Termination Charge

    The amount, in currency, to charge if the customer terminates the promotion before the specified end date. The national currency and date of exchange rate can be set in the dialog box.

    Prorate Plan

    Select a prorate plan from the list. If a prorate plan is not selected, then the entire termination charge is added to the penalty for early termination.

    Prorate plans are defined in the Administration screen, Contracts, and then the Conditional Charge Plans view. For information on prorated plans, see the topic on setting up conditional charge plans in Siebel Field Service Guide.

    Commitment

    When selected, indicates that disconnecting the component will also disconnect the promotion.

    Apply Component Charge

    When selected, adds the penalty for this component when the promotion is disconnected.

    When a promotion is disconnected, the penalty from all of its components and component relationships that have the Apply Component Charge flag set to Y are aggregated. When a promotion component or subcomponent is disconnected, the penalty from all the subcomponents that come under it that have the Apply Component Charge flag set to Y are aggregated.

According to their respective settings in the promotion component records, the Commitment flag and the Apply Component Charge flag interact to generate penalty charge amounts when promotion components are disconnected. For more information, see About Penalty Component Charges for Commitments.

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