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Siebel Order Management Guide Addendum for Communications > Workflows for Employee Asset-Based Ordering > Workflows to Process an Order > SWI TSQ Order WorkflowDuring order capture, certain services require a technical service qualification (TSQ) before those services can be offered to a customer. This workflow submits an order for a TSQ. It sets the Fulfillment status of the order to TSQ. Because only orders that do not have a status of Open can be submitted for TSQ, this prevents the open orders from being submitted for TSQ again. This workflow is called when a user clicks the TSQ button on the Order Entry Sales screen or the Sales Order-Catalog Screen. Figure 109 illustrates this workflow. Workflow Description. This workflow performs the following actions:
Table 99 shows the steps in this workflow that call business service methods.
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