Siebel Order Management Guide Addendum for Communications > Workflows for Employee Asset-Based Ordering > Workflows for Bulk Requests >

ABO Bulk Request - Suspend/Resume Sub-Process Workflow

This workflow creates an order line item when the consolidated action is Suspend or Resume. Figure 64 shows this workflow.

The ABO Bulk Request - Inclusive Process Action Sub-Process Workflow and the ABO Bulk Request - All Exclusive Process Action Sub-Process Workflow call this workflow as a subprocess when the consolidated action is Suspend or Resume.

Figure 64. ABO Bulk Request - Suspend/Resume Sub-Process Workflow

Workflow Description. This workflow performs the following actions:

1. Loads the asset records to suspend and resume. If no asset records exist, then an exception occurs, and the workflow terminates.
2. From the instance asset records created in the previous step, loads into memory the next asset to suspend or resume.
3. Checks whether the assets are merged.
4. Clears the business service cache.
5. If the user selects the Suspend action, then creates the order line item records with Suspend action codes.
6. If the user selects the Resume action, then creates the order line item records with Resume action codes.
7. Merges the Suspend and Resume order line item records.
8. Adds the order line items to a collection in memory for synchronization.

Table 58 shows the steps in this workflow that call business service methods.