Siebel Order Management Guide Addendum for Communications > Workflows for Employee Asset-Based Ordering > Workflows for Bulk Requests >

ABO Bulk Request - Notify User Sub-Process Workflow

The workflow creates an email message to notify a user about the status of a bulk request. Figure 66 shows this workflow.

The ABO Bulk Request - Submit Process Workflow and the ABO Bulk Request - Parallel Sub Process Workflow call this workflow as a subprocess.

Figure 66. Notify User Sub-Process Workflow

Workflow Description. This workflow performs the following actions:

1. Get Bulk Request Info. This step gets the information about the bulk request to construct a message to inform the user about the status of the request.
2. Query Inbox Existence. This step loads the inbox for the user.
3. Is Object Item Existed in Inbox? This step checks whether the message exists in the user's inbox.
4. Update Inbox. If the message exists in the user's inbox, then this step updates the message.
5. Create Inbox. If the message does not exist in the user's inbox, then this step creates a new message in the user's inbox.

Table 60 shows the steps in this workflow that call business service methods.