Siebel Order Management Guide Addendum for Communications > Workflows for Employee Asset-Based Ordering > Workflows to Process an Order >

SWI Configurator Load Workflow

This workflow is called to start Oracle Configurator, which is launched only when the system preference Enable AIA OrderToCash is set to True and the product type is Oracle Product. This workflow is called by the parent process SWI Configurator Load, which is called when the user clicks the Customize button in the Quotes or Sales Order screen.

Figure 96 illustrates this workflow.

Figure 96. SWI Configurator Load Workflow

Workflow Description. This workflow performs the following actions:

1. Get Source. This step calls the Inbound E-mail Database Operations business service to acquire product information.
2. Is O2C Product? This step determines whether the product is an Oracle product.
3. O2C Enabled? This step determines whether the Enable AIA OrderToCash system preference is set to True.
4. Oracle Configurator. This step calls the Oracle Configurator Load sub process.
5. Siebel Configurator. This step calls the Configurator Load sub process.

Table 89 shows the step in this workflow that calls a business service method.