Siebel Order Management Guide Addendum for Communications > Workflows for Partner Asset-Based Ordering >

CUT eChannel - New Products & Services Process Workflow

This workflow identifies the user role as either a Partner Power Commerce user or a Standard Partner Commerce user and then routes the appropriate user interface to the user. Figure 155 shows this workflow. For more information about this workflow, see the topic about workflows for employee asset-based ordering in Siebel Order Management Guide.

The user initiates this workflow by logging in at the Partner Portal login screen, selecting the New button from the Installed Assets applet in the Customer Portal view, and selecting New from the Service Items view.

Figure 155. CUT eChannel - New Products & Services Business Process Workflow

Workflow Description. This workflow performs the following actions:

1. Has Power Role. This step identifies the user role.
2. Goto Product Catalog. This step calls the process to display the appropriate interface for quotes and orders. It calls the CUT eChannel - Goto Product Catalog View Workflow subprocess if the user is identified as a Standard Partner Commerce user.
3. SIS OM New Products & Services Process. This step calls the process to display the appropriate interface for quotes and orders. It calls the SIS OM New Products & Services Process workflow if the user is identified as a Power Partner Commerce user.

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