Siebel Order Management Guide Addendum for Communications > Creating Communications Promotion Groups > Process of Setting Up Promotion Groups (Administrators) >

Mapping Promotion Groups to Oracle Communications Billing and Revenue Management Sharing Groups


Your Siebel application provides pre-built integration between Siebel Communications promotion groups and Oracle Communications Billing and Revenue Management sharing groups. Oracle Communications Billing and Revenue Management supports the following types of sharing groups:

  • Discount sharing groups provide a way to share a discount or resource (for example, free or discounted minutes) among multiple accounts or services. Discount sharing occurs when an account or service shares its discounts with the services of other accounts. The account that shares its discounts is the owner of a discount sharing group. Figure 129 illustrates a discount sharing group.
    Figure 129. Discount Sharing Group
  • Charge sharing groups provide a way for an account to sponsor the charges of one or more of its member accounts. For example, a charge sharing group can allow a company to pay for all its employees' voice services, or enable a parent to pay for his child's SMS services.

    The account that sponsors the charges is the owner of a charge sharing group. Within the owner account, one of the balance groups serves as the owning balance group. The owning balance group receives the balance impact of any shared charges incurred by the member accounts.

    The owning balance group is determined by whether the charge sharing group owner is the account or a service of the account. If the group owner is the account, then the owning balance group is the default balance group for that account. If the group owner is a service of the account, then the owning balance group is the associated service-level balance group.

    Figure 130 illustrates a charge sharing group.

    Figure 130. Charge Sharing Group
  • Profile sharing groups enable the service of an account to share a profile with other accounts or services. A profile stores Extended Rating Attributes (ERAs) or other types of information about an account. For more information about the Extended Rating Attribute feature of Oracle Communications Billing and Revenue Management, consult the documentation for your Oracle Communications Billing and Revenue Management system.

    The group owner can be an account or a service. If an account is the owner, then profiles from all the services owned by the account are available for sharing. If a service is the owner, then only profiles of that service are available for sharing. Only service-level profiles can be shared, but the members of a profile sharing group can be accounts or services.

    Figure 131 illustrates a profile sharing group. This group has an owner account and three group members. The service is /service/telco/gsm/telephony. The group includes the Friends and Family ERA.

    Figure 131. Profile Sharing Group

A Siebel CRM promotion group can be mapped to only one instance of an Oracle Communications Billing and Revenue Management sharing group type; for example, one Siebel CRM promotion group only be used for a specific discount sharing plan. The same Siebel CRM promotion group cannot be used for any other discount sharing plans. However, the same Siebel CRM promotion group can also be used for a charge sharing plan or a profile sharing plan.

To map Siebel CRM promotion groups to Oracle Communications Billing and Revenue Management sharing groups, follow this procedure. For more information about mapping, see Oracle Application Integration Architecture Oracle Communications Order to Cash Integration Pack Implementation Guide for Siebel CRM, Oracle Communications Order and Service Management, and Oracle Communications Billing and Revenue Management.

This task is a step in Process of Setting Up Promotion Groups (Administrators).

To map a Siebel promotion group to an Oracle Communications Billing and Revenue Management sharing group

  1. Navigate to the Administration - Product screen, then the Products view.
  2. In the Products list, find and select a promotion group membership product (that is, a product with a Type value of Promotion Group Membership) that you want to map to an Oracle Communications Billing and Revenue Management sharing group.
  3. In the Fulfillment Item Code field, perform one of the following operations:
    • To map a promotion group membership product to an Oracle Communications Billing and Revenue Management sharing group member, select Group Member.
    • To map a promotion group membership product to an Oracle Communications Billing and Revenue Management sharing group owner, select Group Owner.

      NOTE:  If a membership has a one-time or recurring fee, then that membership might have been synchronized from Oracle Communications Billing and Revenue Management, along with any associated fees. In this case, you must ensure that the resulting membership product record has all necessary fields and associations completed correctly in your Siebel application.

  4. In the Products list, find and select a promotion group reward product to map to an Oracle Communications Billing and Revenue Management sharing group component.
  5. Click the More Info subview tab.
  6. To map the promotion group to a specific type of sharing group in Oracle Communications Billing and Revenue Management, under the Billing heading, make one of the combinations of field value entries indicated in the following table.
    Sharing Group Type
    Billing Type Field
    Billing Service Type Field

    Discount Sharing Group

    Discount

    Indicate the service from the group owner that is shared.

    Charge Sharing Group

    Sponsorship

    • If the charge sharing is at the account level, then enter the following:

      /account

    • If the charge sharing is for a specific service, then enter the following:

      /service/telco/gsm/telephony

    Profile Sharing Group

    Special Rating

    If the profile sharing is for a specific service, then enter the following:

    /service/telco/gsm/telephony

    For a profile sharing group, only service-level profiles can be shared.

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