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Example of Creating Product Offers with Parent Actions

This topic gives one example of using parent actions in product offers. You might use this feature differently, depending on your business model.

The Parent Action field is in the Action record. For more information, see Creating Actions for Responses to Product Offers.

You use the Parent Action field when you create products offers with named parameters. For more information, see Creating Product Offers with Named Parameters.

You can also use the Parent Action field for other purposes. This example describes one possible use of parent actions for other purposes.

You have a product offer that gives 50% discount on an accessory, a product named Bluetooth Headset. The first action adds this product, and the second action gives a 50% discount to the product added in the first action. The second action has the first action as its parent action, because it uses a value from the first action.

To create this product offer with a parent action, create the product offers in the usual way, described in Process of Creating Product Offers, and when you add the Action records, enter the values described in the following procedure.

To create actions for a response to a product offer

1. Navigate to the Administration - Product screen, then Product Offers view.
2. Select the Product Offer that you want.
3. Click the Responses view tab.
4. Select the response that you want.
5. To add the headset to the order, add a record to the Responses - Actions list, and complete the necessary fields with the values shown in the following table.

   Field	Value
   Sequence	1
   Action Name	Add Headset
   Action Type	New
   Action Code	Add
   Base Product	Bluetooth Headset

6. To give a 50% discount for the product that was added in the first action, add a second record to the Responses - Actions list, and complete the necessary fields with the values shown in the following table.

   Field	Value
   Sequence	2
   Action Name	Give 50% Discount
   Action Type	New
   Action Code	Update
   Base Product	no value
   Field Name	Discount Percent
   Field Value	50
   Parent Action	Add Headset