Siebel Remote and Replication Manager Administration Guide > Troubleshooting Siebel Remote > Troubleshooting a Synchronization Manager Problem >
Troubleshooting an Initialization or Synchronization Problem
This topic describes how to troubleshooting an initialization or synchronization problem. To troubleshoot an initialization or synchronization problem
- Open a file in the
SIEBEL_CLIENT_ROOT \log folder:
- Locate the error message in the log file.
- Search this troubleshooting chapter and My Oracle Support for the error message.
- If Step 3 does not resolve the problem, then see Recovering from a Failure to get more information in the log file.
- If Step 4, does not resolve the problem, then see Getting Help from Oracle. Be prepared to send the log information with the trace information.
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