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Siebel Security Guide > Changing and Managing Passwords > About Managing and Changing PasswordsIt is recommended that a password management policy is implemented in all Siebel Business Applications implementations to ensure that only authorized users can access the applications. The password management policy that is most appropriate varies according to site-specific variables, such as the size of the implementation and users' business needs. However, all password management policies ought to provide guidelines relating to how frequently end users must change their passwords, whether or not password expiry periods are enforced, and the circumstances in which passwords must be changed. Password management policies must also be applied to accounts that are used to manage and maintain the Siebel implementation, such as the Siebel administrator account. The topics in this chapter provide information on changing and managing the passwords for these accounts. For information on how end users can change their passwords, see Changing a Password. For additional information on implementing password management policies, see Siebel Security Hardening Guide. NOTE: Use the configuration wizards installed with Siebel Business Applications to perform the initial configuration of the Gateway Name Server, Siebel Server, and Web server. This initial configuration process includes specifying names and passwords for accounts described in this chapter, and choosing whether or not to encrypt passwords. Using the configuration wizards simplifies the task of setting password-related values for accounts and reduces configuration errors. Guidelines for Changing PasswordsBefore changing passwords in your environment, review the following general points:
For information about changing the local DBA password on Mobile Web Clients, see Siebel Remote and Replication Manager Administration Guide. For information about configuring and using hashed user passwords and database credentials passwords through your security adapter, see About Password Hashing. Characters Supported in Siebel PasswordsIt is recommended that you implement a password policy in your organization that defines the requirements for creating and changing Siebel passwords. For example:
Supported CharactersSiebel CRM supports the use of the following characters in passwords:
Unsupported CharactersYou cannot use the special characters shown in Table 3 when creating or changing passwords used in your Siebel implementation. NOTE: The ADSI security adapter and the LDAP security adapter used with the Oracle LDAP Client allow special characters in passwords, including characters not supported in Siebel passwords. |
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