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Creating a Siebel Installation Image

You use Siebel Image Creator to create the Siebel installation image (the Siebel image) on the network for all of the Siebel CRM modules that were delivered through the Siebel media files.

The procedure in this topic describes running Siebel Image Creator to create a new Siebel image or running the utility to add modules or languages to an existing Siebel image. When you add modules or languages to an existing Siebel image, some of the steps do not apply.

NOTE:  You can run Siebel Image Creator in GUI mode or unattended mode. If you will run Siebel Image Creator in unattended mode, then you must first prepare a response file. For more information about running Siebel Image Creator in unattended mode, see Requirements for Running Siebel Image Creator.

See also Troubleshooting Siebel Image Creation.

To create a Siebel installation image

  1. Review the information that is presented in Obtaining Siebel Installation Media Files and Siebel Installation Media Contents.
  2. Review the issues that are described in Preparing to Create a Siebel Installation Image. In particular, determine where the Siebel media files will reside and where you will create the Siebel image.
  3. Obtain the Siebel media ZIP files, as described in Obtaining Siebel Installation Media Files. If you download the files, then validate the checksum values of the downloaded files against the published values. Then extract the JAR files from the ZIP files.
  4. Place the JAR files into one or more directories that you created for the purpose.

    For example, for Siebel CRM version 8.1.1.14, you might place the Siebel CRM version 8.1.1.14 JAR files into a directory like JAR_8.1.1.14. For more information, see Determining the Location for the Siebel Media Files and the Siebel Image.

  5. Log on to the server computer on which you will run Siebel Image Creator.
  6. Open a shell window and navigate to the directory where you placed the Siebel media JAR files and the Siebel Image Creator files. For example, for Siebel CRM version 8.1.1.14, navigate to a directory like /export/home/Siebel_Install_Image/JAR_8.1.1.14.
  7. If it is not already set, then set the JAVA_HOME environment variable to point to the Java Runtime Environment installation location.
  8. To run Siebel Image Creator in unattended mode from the JAR files directory, first prepare a response file, and then run a command like the following:

    ./snic.sh -silent -responseFile response_file

    The Siebel image is created, according to the settings you made in the response file, as described in Requirements for Running Siebel Image Creator. Go to Step 19.

  9. To run Siebel Image Creator in GUI mode from the JAR files directory, run the following command:

    snic.sh

    Siebel Image Creator displays a welcome message.

  10. Click Next to proceed.
  11. Specify whether you are creating a new Siebel image (or adding modules to an existing Siebel image) or adding languages to an existing Siebel image. Click Next.
  12. If you are creating a new Siebel image, then specify the directory in which the version-specific image directory is to be created. For example, navigate to a directory like /export/home/Siebel_Install_Image. You can enter a directory (which must be an absolute path) or click Browse to specify the directory. Click Next.

    When you specify the network image directory for adding modules or languages, you must specify the top-level directory containing the valid network image for the JAR files that you are using. For more information, see Requirements for the Siebel Image Directories.

    For guidelines for creating the directories for Siebel images, see Preparing to Create a Siebel Installation Image.

  13. If applicable, then specify the version for the Siebel image.

    The Siebel image version automatically derives from the presence of one or more Siebel media JAR files for Siebel modules in the directory from which you are running Siebel Image Creator. If JAR files exist for multiple versions, such as Siebel CRM version 8.1.1.14 and another version, then specify one of the versions shown.

    The version determines the version-specific subdirectory in which the Siebel image is created, such as 8.1.1.14 or 8.2.2.14. Or, the version specifies an existing Siebel image to be added to.

    If you are adding modules to an existing Siebel image, then go to Step 14.

    If you are adding languages to an existing Siebel image, then go to Step 16.

  14. Specify one or more operating systems to include in your version-specific Siebel image. You can specify Windows, AIX, HP-UX, Linux, and Oracle Solaris. Click Next.

    You can specify one or more operating systems to include in your Siebel image. In general, include all of the operating systems for which you will install one or more Siebel modules. You can add operating systems and modules to the Siebel image later. For more information, see Cross-Platform Issues When Creating Siebel Image Directories.

    For more information about the contents of the Siebel media, see Siebel Installation Media Contents.

  15. Specify the Siebel modules to include in your version-specific Siebel image. Click Next.

    Each module can be selected by clicking its check box. The listed modules represent the superset of the client and server modules, including third-party modules, that are supported by this version of Siebel Image Creator for all of the applicable operating systems.

    The Siebel image will include the selected modules for each applicable operating system that you specified in Step 14. Some modules do not apply to certain operating systems. For example, Siebel Tools applies to Windows only.

    For more information about the contents of the Siebel media, see Siebel Installation Media Contents.

  16. Specify all of the languages that you want to include in the Siebel image. When you are ready to begin creating the Siebel image based on your selections, click Next.

    The selected languages are included for each selected or existing module, where they apply. The languages do not apply to some modules, such as third-party modules. For information about Siebel Tools and the U.S. English language pack, see Siebel Installation Media Contents.

    NOTE:  If you are adding modules to an existing Siebel image, then you must specify all of the languages that were previously included in the Siebel image, in order to be able to install these modules correctly.

    Siebel Image Creator now processes all of the Siebel media JAR files in the current directory, and includes all of the selected modules and languages in the version-specific Siebel image subdirectory of the directory that you specified in Step 12. Siebel Image Creator displays the current processing status, as follows:

    • If all of the Siebel media JAR files matching your selections were found in the current directory, then Siebel Image Creator completes creating or adding modules or languages to the Siebel image. Go to Step 18.
    • If one or more of the JAR files matching your selections were not found in the current directory, then the utility prompts for the location of the next file. Go to Step 17.
  17. If Siebel Image Creator cannot locate a JAR file matching your selections, then specify the location of the indicated Siebel media JAR file. You can enter a directory (which must be an absolute path) or click Browse to specify the directory. Click Next.

    For example, for a Siebel CRM version 8.1.1 Siebel image, assume that you selected Windows and the Siebel Charts module (which is based on Visual Mining NetCharts), but Siebel Image Creator could not locate the file SBA_8.1.1.0_Base_Windows_Visual_Mining_Netcharts_Server.jar. Specify the location of this file, and click Next. If the file is found, then it is processed and the module that it represents is included in your Siebel image.

    If you do not have the current media JAR file, then you might have to obtain the required Siebel media from Oracle before proceeding. Place the JAR file in the appropriate directory before clicking Next. If all of the remaining Siebel media files matching your selections were found in the current directory, then Siebel Image Creator completes creating or adding the modules or languages to the Siebel image.

    If you decide that you do not require the module or language component represented by the current media file to be included in the Siebel image at this time, then click Next again. You are prompted to either skip the file (click Skip) or look for the file in another directory (click Select). You might have to rerun Siebel Image Creator later to add items that you previously skipped because of missing JAR files. See also Troubleshooting Siebel Image Creation.

  18. After all of the modules or languages have been added to the Siebel image, or skipped, Siebel Image Creator indicates that the Siebel image has been successfully created. Click Finish.
  19. After the Siebel image has been created, review the products.txt file to validate the modules that were included in the Siebel image. This file is located in the main directory for the Siebel image, such as /Siebel_Install_Image/8.1.1.14 or /Siebel_Install_Image/8.2.2.14.
      
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