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Verifying Installation for the Siebel Enterprise Server
After installing the Siebel Enterprise Server software as a new installation or as a migration installation, review the installation log files, verify the version number of your installed software, and review the Siebel Enterprise Server directories and files that now exist under the $SIEBEL_ROOT directory that you specified during the installation. NOTE: Additional top-level directories are created, which are parallel to the directories for the Siebel Gateway Name Server, Siebel Server, and so on. These directories include ccr for Oracle Configuration Manager files, config for Siebel Configuration Wizard files, cfgtoollogs for installation log files, opatch for files related to the opatch utility, oui for files related to Oracle Universal Installer, and so on.
This topic contains the following information:
Related Topic
Installing Siebel Enterprise Server
Reviewing the Installation Log Files for Siebel Enterprise Server
After installing the Siebel Enterprise Server components, review the installation log files to verify that all of the components installed successfully, particularly if you experienced any difficulties with the installation. The log files are created in the following directory: $SIEBEL_ROOT /cfgtoollogs/oui
The relevant log files for an installation session are named installActionsdate_time.log file. In the file name, date_time represents the date and time when the file was created; for example, installActions2014-07-02_10-28-04PM.log. For each set of files created, the oldest and largest log file generally represents the Siebel module being installed. Verifying the Installation Version Number for Siebel Enterprise Server
After installing the Siebel Enterprise Server components, verify the version number of installed software. To verify the installation version number for Siebel Enterprise Server
- Open a shell window.
- Set the value of the ORACLE_HOME environment variable to correspond to your top-level installation location, such as
/siebel/8.1.1.14.0/ses or /siebel/8.2.2.14.0/ses for an installation of Siebel Enterprise Server software. For example, enter a command like this for Siebel CRM version 8.1.1.14:
set ORACLE_HOME=/siebel/8.1.1.14.0 /ses
- Navigate to the
opatch directory within your installation. For example, enter a command like this for Siebel CRM version 8.1.1.14:
cd /siebel/8.1.1.14.0 /ses/opatch
- Enter the following command:
opatch lsinventory -jre jre_location -invPtrLoc inventory_location
where:
jre_location is the full path of the installed Java Runtime Environment (JRE) software. On AIX, you must use the -jre option. It is not required on other operating systems. For more information about the JRE requirements for AIX, see Requirements Specific to UNIX or Linux Operating Systems.
inventory_location is the full path of the oraInst.loc file (for example, /export/home/oraInst.loc ), which points to the OUI inventory location. Use the -invPtrLoc option if you want to specify an inventory pointer file other than the default.
The installed components within the specified Oracle home are displayed, with the version number as managed by Oracle Universal Installer. For example, the version number shown for your installed software might be 8.1.1.14.0 or 8.2.2.14.0 .
Reviewing the Installation Directories for Siebel Gateway Name Server
After installing the Siebel Gateway Name Server, review the directory structure created by the installer. The Siebel Gateway Name Server is installed in the $SIEBEL_GATEWAY_ROOT directory within the Siebel root directory that you specified during the installation. The default installation location is /siebel/8.1.1.14.0/ses/gtwysrvr or /siebel/8.2.2.14.0/ses/gtwysrvr . Verify that the following Siebel Gateway Name Server directories and files now exist in the installation directory. In the list, lang represents each language that you have installed, such as ENU for U.S. English.
gtwysrvr. Top-level directory for Siebel Gateway Name Server. |
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admin. The template files used for scripts that control the running and configuration of the Siebel Gateway Name Server. |
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bin. Siebel Gateway Name Server start script, stop script, and executable programs. |
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cfgenv.csh. C shell variant of the Siebel script for setting environment variables on the server before you run one of the Siebel Configuration Wizards. |
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cfgenv.sh. Bourne or Korn shell variant of the Siebel script for setting environment variables on the server before you run one of the Siebel Configuration Wizards. |
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dbtempl. Dictionary and local database files required by Siebel Remote for regional users and mobile Web users. |
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input. Contains files related to Siebel Remote. |
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install_script. Contains files related to installation and configuration. |
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lib. Siebel Gateway Name Server program library files. |
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locale. Language-specific files and scripts. These are not configurable. |
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log. Siebel Gateway Name Server log files. |
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objects. Empty directory. When you install the Siebel Server into the same root directory, that installation procedure populates this directory with a lang subdirectory (such as enu for U.S. English) with a corresponding Siebel Repository file (siebel_sia.srf). |
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output. Contains files related to Siebel Remote. |
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siebenv.csh. C shell variant of the Siebel script for setting environment variables on the server after you configure the Siebel Enterprise Server. |
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siebenv.sh. Bourne or Korn shell variant of the Siebel script for setting environment variables on the server after you configure the Siebel Enterprise Server. |
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sqltempl. An empty directory, initially. When you install the Siebel Server into the same root directory, that installation procedure populates this directory with SQL files, containing SQL templates that can be used to create SQL statements that the Siebel Server uses to perform specific database operations. |
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sys. The backing files and service entry files used by the Siebel Gateway Name Server and server control utilities. Do not edit or modify these files, unless you are instructed to do so by Oracle Global Customer Support. |
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temp. Stores temporary files generated by the Siebel Gateway Name Server. |
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upgrade. Files and scripts related to version upgrades of Siebel Business Applications. Also holds temporary, backup, and state log files used during an upgrade. |
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upgrade.log. File that contains information logged during an upgrade. |
Reviewing the Installation Directories for Siebel Server
After installing the Siebel Server, review the directory structure created by the installer. The Siebel Server is installed in the $SIEBSRVR_ROOT directory within the Siebel root directory that you specified during the installation. The default installation location is /siebel/8.1.1.14.0/ses/siebsrvr or /siebel/8.2.2.14.0/ses/siebsrvr . Verify that the following Siebel Server directories and files now exist in the installation directory. In the list, lang represents each language that you have installed, such as ENU for U.S. English. NOTE: The objects directory contains the SRF file. Monitoring of any SRF files by virus scanning software might significantly degrade Siebel Server performance. If you have virus scanning software installed on your computers, then configure it to skip SRF files. Because these files are binary data files, the risk of virus infection is low, and so excluding these files from scanning is usually acceptable. Alternatively, you can scan SRF files less frequently than other files.
siebsrvr. Top-level directory for Siebel Server. |
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admin. The template files used for scripts that control the running and configuration of Siebel Server. |
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bin. Binary file directory, containing executable programs, scripts, and language subdirectories related to language-specific server components. Also contains files used by Oracle Global Customer Support for installation workarounds. |
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cfgenv.csh. C shell variant of the Siebel script for setting environment variables on the server before you run one of the Siebel Configuration Wizards. |
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cfgenv.sh. Bourne or Korn shell variant of the Siebel script for setting environment variables on the server before you run one of the Siebel Configuration Wizards. |
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classes. |
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dbenv.csh. C shell variant of the Siebel script for setting environment variables on the server before you run the Siebel Database Configuration Wizard. You create this file by using the script CreateDbSrvrEnvScript before you first run the wizard. For more information, see Installing the Siebel Database. |
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dbenv.sh. Bourne or Korn shell variant of the Siebel script for setting environment variables on the server before you run the Siebel Database Configuration Wizard. You create this file by using the script CreateDbSrvrEnvScript before you first run the wizard. For more information, see Installing the Siebel Database. |
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dbtempl. Contains dictionary and local database files required by Siebel Remote for regional users and Mobile Web Client users. |
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docking. Contains transaction files, visibility, and other databases required by Siebel Remote. |
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enterprises. Files specific to a particular enterprise; contains a server subdirectory that contains files specific to a particular server (for example, log files). |
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help. Contains help files. |
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input. Contains files related to Siebel Remote. |
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install. Contains files used by the installer. |
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install_script. Contains files related to installation and configuration. |
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isstempl. Contains templates for Customer Order Management CDA application and engine files for newly created projects. Do not modify any files in the directories isstempl/ lang /EngineSourceFiles or isstempl/ lang /NewProjectDefault , unless you are directed to do so by Oracle Global Customer Support. |
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IVSE.LIC. Merant ODBC Driver license file. |
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lex. Language-related files. |
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lib. Library subdirectory. Contains the *.so files used in LDAP or other applications. |
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locale. Contains language-specific files. These files are not configurable. |
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log. Contains client and utility log files. |
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mgmtagent. Stores files related to Siebel Management Agent. |
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msgtempl. Stores language-specific files for mail merge. |
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mw. Contains MainWin binaries, libraries, and scripts that function as a Windows interface. For more information, see article 473791.1 (Article ID) on My Oracle Support. This document was previously published as Siebel FAQ 2240. See also Siebel System Administration Guide. |
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nlp. Contains natural-language processing files. |
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objects. Contains language-specific Siebel Repository files. |
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output. Contains files related to Siebel Remote. |
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reports. Contains the report executable programs used by Siebel Proposals to include reports in proposals. |
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SDQConnector. Contains the DLLs, configuration files, and other files necessary to connect the Siebel Data Quality Universal Connector to one or more external data quality products. An external data quality product is validated though Oracle's partner initiative. |
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search. Contains the indexes and scripts used to administer and execute searches. |
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siebenv.csh. C shell variant of the Siebel script for setting environment variables on the server after you run the Siebel Server Configuration Wizard. |
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siebenv.sh. Bourne or Korn shell variant of the Siebel script for setting environment variables on the server after you run the Siebel Server Configuration Wizard. |
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sqltempl. Contains SQL statements used by Siebel Server components. Do not modify these files. |
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SYBSsa90. Contains the SQL Anywhere 9 engine and an ODBC driver. |
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sys. The service entry files and .odbc.ini files used by the Siebel Server and server control utilities. Do not edit or modify these files, unless you are instructed to do so by Oracle Global Customer Support. |
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tclient. Contains Web server-related files. |
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temp. Stores temporary files for use by the Siebel Server. |
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upgrade. Contains files and scripts related to version upgrades of Siebel Business Applications. Also holds temporary, backup, and state log files used during an upgrade. |
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upgrade.log. File that contains information logged during an upgrade. |
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webmaster. Contains files (including CSS files, IMG files, JS files, and others) that are updated to the Web server when the Web server is restarted, or when an administrator uses the SWE command UpdateWebImages to manually update the files on the Web server. |
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For more information, see About the Siebel Enterprise Security Token and Updating Web Server Static Files Using the Siebel Enterprise Security Token. See also the topic about adding a password for updating Web server static files in Siebel Security Guide. |
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webtempl. Contains Siebel Web templates and HTML files that support the applets and views required for any type of Siebel Web Client for Siebel Business Applications. If you are using Siebel Open UI (in native mode), then do not store your own custom Web template files or HTML files in this directory. For more information, see Configuring Siebel Open UI. |
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xml. Web server-related files. |
Reviewing the Installation Directories for Siebel Database Configuration Utilities
After installing the Siebel Database Configuration Utilities, review the directory structure created by the installer. The Siebel Database Configuration Utilities software is installed in the DBSRVR_ROOT directory within the Siebel root directory that you specified during the installation. The default installation location is /siebel/8.1.1.14.0/ses/dbsrvr or /siebel/8.2.2.14.0/ses/dbsrvr . Verify that the following Siebel Database Configuration Utilities directories and files now exist in the installation directory. In the list, lang represents each language that you have installed, such as ENU for U.S. English.
dbsrvr. Top-level directory for Siebel Database Configuration Utilities. |
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bin. Contains files for internal use. |
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common. Contains database platform-independent files. |
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db_server (oracle, db2udb, or db2390). Contains scripts specific to your database, including upgrade scripts for previous versions of Siebel Business Applications. |
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dboutput (IBM DB2 for z/OS only). Contains subdirectories in which DDL is deposited by the installer for later transfer to the DB2 host when the Siebel Schema installation option Generate DDL Into Files is chosen. |
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siebproc (IBM DB2 only). Contains User Defined Functions (UDFs) and stored procedures for IBM DB2, by operating system. See also Installing the Stored Procedures and User-Defined Functions on IBM DB2. |
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aix. UDFs and stored procedures for IBM DB2 on AIX. |
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hpux. UDFs and stored procedures for IBM DB2 on HP-UX. |
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linux. UDFs and stored procedures for IBM DB2 on Linux. |
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solaris. UDFs and stored procedures for IBM DB2 on Oracle Solaris. |
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win32. UDFs and stored procedures for IBM DB2 on Windows. |
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sqlproc (IBM DB2 only). Contains subdirectories that contain the SAR (stored procedure archive) files for each of the supported operating systems that are installed on the server. |
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aix. Stored procedures for IBM DB2 on AIX. |
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hpux. Stored procedures for IBM DB2 on HP-UX. |
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linux. Stored procedures for IBM DB2 on Linux. |
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solaris. Stored procedures for IBM DB2 on Oracle Solaris. |
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win32. Stored procedures for IBM DB2 on Windows. |
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storproc (IBM DB2 for z/OS only). Contains stored procedures for DB2 for z/OS. |
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upgrade. Directories containing files to enable upgrading from specific versions of Siebel Business Applications that are supported for upgrade to the current release. |
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lang. Contains language-specific and database-specific files for the ancestor Siebel Repository and supporting files. For example, ENU contains language-specific files for U.S. English, and DEU contains language-specific files for German. |
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files. This directory contains sample file attachments. You must copy these files to the appropriate subdirectory of the Siebel File System. See Populating the Siebel File System. |
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locale. Contains translation files (for Oracle use only). |
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