Siebel Innovation Pack 2014: What's New in This Release

No new features have been added to this guide for this release. This guide has been updated to reflect only product name changes.

NOTE: Siebel Innovation Pack 2014 is a continuation of the Siebel 8.1/8.2 release.

Table 1 lists changes in this version of the documentation to support this release of the software.

Table 1. What's New in Siebel Smart Answer Guide, Version 8.1 Rev A and Version 8.2.
Topic	Description
Installing Siebel Smart Answer Server	Modified topic. It adds more information about modifying the database defaults.
Configuring Siebel Smart Answer to Synchronize with Siebel Catalogs	New topic. It describes how to configure the Siebel Smart Answer to synchronize with Siebel Catalogs.
Working with Siebel Smart Answer Settings	Modified topic. It describes the settings that are used to specify which fields are used to take information from incoming requests and to store them in your knowledge base.
Hierarchical Knowledge Bases for a Multilingual Corpus	Modified topic. It describes how a language is identified and is organized into groups by language.
Automatically Creating Categories Using Feedback	New topic. It describes how to create categories automatically using feedback.
Building a New Knowledge Base Model	New topic. It describes how to build a knowledge base model in order to push the model into the Siebel Smart Answer production environment.
Tuning Thresholds for Your Knowledge Base Model	New topic. It describes how to adjust the category thresholds.
Scheduling Maintenance for the Knowledge Base Model	Modified topic. It describes the nightly rebuilding of the knowledge base model by the natural language processing (NLP) engine.

Siebel Smart Answer Guide		Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Legal Notices.

What's New in This Release