Siebel Innovation Pack 2014: What's New in This Release

No new features have been added to this guide for this release. This guide has been updated to reflect only product name changes.

NOTE: Siebel Innovation Pack 2014 is a continuation of the Siebel 8.1/8.2 release.

What's New in Siebel Social Media Guide, Siebel 8.1/8.2

No new features have been added to this guide for this release. This guide has been updated to reflect only product name changes.

What's New in Siebel Social Media Guide, Version 8.1, Rev B

Table 1 lists changes described in this version of the documentation to support this release of the software.

Table 1. What's New in Siebel Social Media Guide, Version 8.1, Rev B
Topic	Description
Architecture of the Integration	Revised topic. Added information about how Oracle Social Marketing is integrated with Siebel CRM.
Process of Configuring the Integration	Revised topic. Added information to the topic on assigning responsibilities to the Social Media views.
Example of Sending a Social Media Post from Oracle Social Engagement and Monitoring to Siebel Service	New topic. It describes how a post from a social media site is sent from Oracle Social Engagement and Monitoring to Siebel Service for processing.
Example of Adding Details to the Siebel CRM Social Profile View	New topic. It describes how to view and add details to a contact record in the Siebel CRM Social Profile view.

Siebel Social Media Guide		Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Legal Notices.

What's New in This Release