Oracle Customer Hub (UCM) Master Data Management Reference > Configuring Oracle Customer Hub (UCM) to Resolve Duplicate Records > Configuring Duplicate-Resolution Functionality >

Enabling the Link and Update Feature


In previous releases of Oracle Customer Hub (UCM), Incoming Duplicate views were shown by default. With suspect match, these Incoming Duplicate views have been disabled by default. Perform the following two tasks to enable the link and update feature:

Use the following task to disable suspect match and enable link and update functionality.

To disable suspect match and enable link and update

  1. Navigate to Administration - System Preferences.

    The System Preferences screen appears.

  2. In the System Preference Name field of the System Preferences screen, perform the following query:

    Enable CDM*

  3. Make sure the following values are present:
    • Enable CDM SM 1. This value enables Suspect Match on Account records.
    • Enable CDM SM 2. This value enables Suspect Match on Contact records.
  4. Delete these two values.

Use the following task to enable the Incoming Duplicates views.

To enable Incoming Duplicates views

  1. Navigate to Administration - Application, then Views.
  2. Query for the following views:
    • UCM Account DeDup View
    • UCM Contact DeDup View
  3. Add both records.
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