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About System Preferences for Oracle Customer Hub (UCM)

Oracle Customer Hub (UCM) system preferences control how Oracle Customer Hub (UCM) operates and what functionality is enabled in the environment. You might want to review the default settings and modify these as appropriate, depending on your business needs. For more information on setting system preferences, see Siebel Applications Administration Guide.

To set system preferences for Oracle Customer Hub (UCM)

1. Navigate to Administration - Application, then System Preferences.
2. Query for the values listed in Table 11.

   Table 11. Oracle Customer Hub (UCM) System Preferences

   System Preference	Default Value	Description
   Enable CDM Cleanse 1	Account	Turns on CDM Cleanse for the Account object.
   Enable CDM Cleanse 2	Contact	Turns on CDM Cleanse for the Contact object.
   Enable CDM EM 1	Account	Turns on CDM Exact Match for the Account object.
   Enable CDM EM 2	Contact	Turns on CDM Exact Match for the Contact object.
   Enable CDM Match 1	Account	Turns on CDM Match for the Account object.
   Enable CDM Match 2	Contact	Turns on CDM Match for the Contact object.
   Enable Child Cross Referencing	FALSE	Enables or disables cross-reference functionality on child records.
   Enable Survivorship Engine 1	Account	Enables survivorship on the Account object.
   Enable Survivorship Engine 2	Contact	Enables survivorship on the Account object.
   Enable Survivorship Engine 3	Household	Enables survivorship on the Account object.
   Enable Entity Survivorship	FALSE	Enables survivorship of child records.
   Enable UCM Processes	FALSE	Set this value to True to enable integration with other applications and Oracle Customer Hub. For more information, see About the Integration of Oracle Customer Hub (UCM) with Siebel Business Applications.
   UID Generation Service	FINS Teller Converter Extensions: GenerateID, and DType|GUID.	The business service name, method, and input combination to generate a unique ID value. It is used by both UCM Transaction Manager and UI Interaction service.
   Unique Id: Account	Party UId	Unique ID field for account. It is used with UCM Transaction Manager and UI Interaction service.
   Unique Id: Contact	Party UId	Unique ID field for contact. It is used with UCM Transaction Manager and UI Interaction service.
   Unique Id: FINCORP Account	Account Number	Unique ID field for the Financial account. It is used with UCM Transaction Manager and UI Interaction service.
   Unique Id: Household	Party UId	Unique ID field for household. It is used with UCM Transaction Manager and UI Interaction service.