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Supported Upgrade Paths for Siebel CRM Version 8.2.2.14

Table 7 lists supported upgrade paths for Siebel CRM version 8.2.2.14. For more information on terminology, see Terms Used in This Guide.

NOTE:  After installing the Siebel CRM software for the current release, you must reset any passwords in the siebns.dat file on the Siebel Gateway Name Server that were previously encrypted using RC4 encryption. In the current release, such passwords are encrypted using Advanced Encryption Standard (AES) instead of RC4. You must perform this task regardless of the type of upgrade you are performing. For more information about reencrypting passwords, see Siebel Security Guide.

Table 7. Supported Upgrade Paths for Siebel CRM Version 8.2.2.14
Present Release Version
Target Upgrade Version
Upgrade Approach
Upgrade Tasks

Siebel CRM version 7.5.3 through Siebel CRM version 7.7.2 (SEA repository)

Siebel CRM version 8.2.2.14 (SIA repository)
  • New installation of Siebel Innovation Pack 2014 (version 8.2.2.14) for upgrade.
  • Full database upgrade.
  • Two-step repository upgrade.

You must perform a two-step repository upgrade:

  1. Upgrade Siebel CRM version 7.5.3 through Siebel CRM version 7.7.2 (SEA repository) to Siebel CRM version 8.1.1 (SEA repository)
  2. Upgrade from Siebel CRM version 8.1.1 (SEA repository) to Siebel CRM version 8.2.2.14 (SIA repository).

Siebel CRM version 7.5.3 (SIA repository

Siebel CRM version 8.2.2.14 (SIA repository)
  • New installation of Siebel Innovation Pack 2014 (version 8.2.2.14) for upgrade.
  • Full database upgrade.
  • Single-step repository upgrade.
  1. Perform a full database upgrade. A Development environment upgrade and a Production environment upgrade are required.
  2. Upgrade directly to Siebel CRM version 8.2.2.14. It is a single-step repository upgrade and post-upgrade process.

    The New Customer Repository generated through a three-way repository merge contains all of the innovation pack content of Siebel CRM version 8.2.2.14.

    For more information about repository merge, see Performing the Siebel Repository Merge.

Siebel CRM version 7.7.2 (SIA repository

Siebel CRM version 8.2.2.14 (SIA repository)

Siebel CRM version 7.8.2 (SIA or SEA repository)

Siebel CRM version 8.2.2.14 (SIA repository)

Siebel CRM version 8.0 (SIA or SEA repository)

Siebel CRM version 8.2.2.14 (SIA repository)

Siebel CRM version 8.1.1 (SIA or SEA repository)

Siebel CRM version 8.2.2.14 (SIA repository)

Siebel CRM version 8.2 (SIA repository)

Siebel CRM version 8.2.2.14 (SIA repository)

Siebel CRM version 8.2.1 (SIA repository)

Siebel CRM version 8.2.2.14 (SIA repository)

Siebel CRM version 8.2.2.0 through Siebel CRM version 8.2.2.4 (SIA repository)

Siebel CRM version 8.2.2.14 (SIA repository)
  • Migration installation of Siebel Innovation Pack 2014 (version 8.2.2.14).
  • Incremental repository merge.
  1. Run the Siebel Enterprise Server and other installers to install Siebel CRM version 8.2.2.14 as a migration installation (a type of patch installation).
  2. Use incremental repository merge to bring the repository to version 8.2.2.14.

    NOTE:  This step is mandatory to be able to run Siebel Business Applications in the current release, using newer features such as Siebel Open UI or using any existing functionality.

    For more information, see Performing the Siebel Incremental Repository Merge.
      
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