Siebel CRM Integration to Oracle FLEXCUBE Universal Banking Implementation Guide > EBM Mappings Used in Online Synchronization > CustomerPartyEBM >

QueryCustomerPartyListEBM


QueryCustomerPartyListEBM is used to retrieve contact or account data from Siebel CRM and to retrieve prospect data from Siebel CRM.

Operation

Query

Service Consumer

Oracle FLEXCUBE Universal Banking

Service Provider

Siebel CRM

EBM Request and Response Operational Elements
  • Request. See Table 28.
  • Response. /QueryCustomerPartyListResponseEBM/DataArea/QueryCustomerPartyListResponse

Information about the QueryCustomerPartyListEBM request-and-response messages is provided in the following topics.

QueryCustomerPartyListEBM

Table 28 lists the mapping information for the QueryCustomerPartyListEBM.

Table 28. QueryCustomerPartyListEBM
EBM Request Opera-
tional Element
XML Path
Oracle FLEX-CUBE Service Name
Oracle FLEX-CUBE Interface Object
Oracle FLEX-CUBE Interface Column
Siebel Contact
Business Compon-ent
Siebel Contact
Field
Siebel Account
Business Compon-ent
Siebel Account
Field

/Query
Customer
PartyList
EBMData
Area
Query
/Query
Criteria
/Query
Expres
sion
/Value
Express
ion

Element Path = "Custom
er No" Element Value = <Value>

FCUBS
Customer
Service

ST-Query
Customer-Req-IO-MSG.xsd

FCUBS_
REQ_ENV
/FCBUBS_
BODY/Customer-Full/CUSTNO

Contact

 

Integra-tion Id

 

Account

 

Integra-tion Id

 

 

Element Path = "First Name" Element Value = <Value>

FCUBS
Customer
Service

ST-Query
Customer-Req-IO-MSG.xsd

 

FCUBS_REQ_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/FSTNAME

Contact

 

First Name

 

Not applic-able

 

Not applic-able

 

 

Element Path =" Last Name" Element Value = <Value>

FCUBS
Customer
Service

ST-Query
Customer-Req-IO-MSG.xsd

 

FCUBS_REQ_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/LSTNAME

Contact

 

Last Name

 

Not applic-able

 

Not applic-able

 

 

 

Element Path =" Phone Number" Element Value = <Value>

FCUBS
Customer
Service

ST-Query
Customer-Req-IO-MSG.xsd

 

FCUBS_REQ_ENV/FCBUBS_BODY/Customer-Full/Cust
personal/TEL

Contact

 

Work Phone #

Cellular Phone #

Home Phone #

Account

 

Main Phone Number

 

Element Path = "Name" Element Value = <Value>

FCUBS
Customer
Service

ST-Query
Customer-Req-IO-MSG.xsd

 

FCUBS_REQ_ENV/FCBUBS_
BODY/Customer-Full/Custcorp/CORP
NAME

Not applicable

 

Not applic-able

 

Account

 

Name

 

 

Element Path = "Alias" Element Value = <Value>

FCUBS
Customer
Service

ST-Query
Customer-Req-IO-MSG.xsd

 

FCUBS_REQ_ENV/FCBUBS_
BODY/Customer-Full/SNAME

Not applicable

 

Not applic-able

Account

 

 

Alias

 

/Query
Customer
PartyList
EBM/Data
Area/Query/

/Query
Customer
PartyList
EBM/DataArea/Query/Query
Code

FCUBS
Customer
Service

ST-Query
Customer-Req-IO-MSG.xsd

 

FCUBS_REQ_ENV/FCBUBS_
BODY/Customer-Full/CTYPE

Contact

 

 

Type

 

Account

 

Type

 

 

/Query
CustomerPartyList
EBM

/Query
Customer
PartyList
EBM/Data
Area/Query/maxItems

NA

NA

Value is OK if Contain records is less than or equal to Max
Items

Value is OVER
FLOW if Contain records equals MaxItems

Contact

 

Not applic-able

Account

 

 

Not applic-able

 

QueryCustomerPartyListResponseEBM

Table 29 lists the mapping information for the QueryCustomerPartyListResponseEBM.

Table 29. QueryCustomerPartyListResponseEBM
XML Path
Oracle FLEXCUBE Service Name
Oracle FLEXCUBE Interface Object
Oracle FLEXCUBE Interface Column
Siebel Contact
Business Compon-ent
Siebel Contact Field
Siebel Account Business Compon-ent
Siebel Account Field

/Identification
/ID

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/CUSTNO

Contact

Integration Id

Account

Integration Id

/Identification
/Application
ObjectKey/ID

FCUBS
Customer
Service

ST-Modify
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/XREF

Contact

Id

Account

id

/Identification
/Application
ObjectKey
/ContextID

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/CTYPE

Not applicable

Not applicable

Not applicable

Not applicable

/PartyLocation
/Location
Reference/Address/LineOne

FCUBS
Customer
Service

ST-Modify
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/ADDRLN1

CUT Address

 

Street Address

CUT Address

 

Street Address

/PartyLocation
/Location
Reference/Address/LineTwo

FCUBS
Customer
Service

ST-Modify
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/ADDRLN2

CUT Address

 

Street Address 2

CUT Address

 

Street Address 2

/PartyLocation
/Location
Reference/Address/LineThree

FCUBS
Customer
Service

ST-Modify
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/ADDRLN3

CUT Address

 

City

CUT Address

 

City

/PartyLocation
/Location
Reference/Address/LineFour

 

FCUBS
Customer
Service

ST-Modify
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/ADDRLN4

Not applicable

Not applicable

Not applicable

Not applicable

/PartyLocation
/Location
Reference/Address/CountryCode

FCUBS
Customer
Service

ST-Modify
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/COUNTRY

CUT Address

 

Country

 

CUT Address

 

Country

/PartyContact
/Contact/ContactPhone
Communica
tion/PhoneComm
unication/Complete
Number

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/TEL

Contact

 

Work Phone #

Not applicable

Not applicable

/PartyContact
/Contact/ContactFax
Communica
tion/FaxComm
unication/Complete
Number

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Custpersonal/FAX

 

Contact

Fax Phone #

Not applicable

 

Not applicable

/PartyContact
/Contact/ContactEmail
Communica
tion/EmailComm
unication/URI

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Custpersonal/EMAIL

Contact

Email Address

Not applicable

Not applicable

/Person/GenderCode

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/SEX

Contact

M/F

Not applicable

Not applicable

/Person/MaritalStatus
Code

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/Cust
domestic/MARTIALSTAT

Contact

Marital Status

Not applicable

Not applicable

/Person/BirthDateTime

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/DOB

Contact

Birth Date

Not applicable

Not applicable

/Person/Language
Code

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/LANG

Contact

Language Code

Not applicable

 

Not applicable

 

/Person/Nationality
CountryCode

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personalNLTY

Contact

Citizenship

Not applicable

 

Not applicable

 

/Person/RentOrOwn
Code

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/Cust
domestic/ACCOMADATE

Contact

Own or Rent

Not applicable

Not applicable

/Person/Deceased
Indicator

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/DEAD

Contact

Deceased Flag

Not applicable

Not applicable

/Person/PersonName
/FirstName

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/FSTNAME

Contact

First Name

Not applicable

Not applicable

/Person/PersonName
/MiddleName

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/MIDNAME

Contact

Middle Name

Not applicable

Not applicable

/Person/PersonName
/FamilyName

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS
_BODY/Customer-Full/Cust
personal/LSTNAME

Contact

Last Name

Not applicable

Not applicable

/Person/PersonName
/Title

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/TITLE

Contact

M/M

Not applicable

Not applicable

/Person/PersonName
/Alias

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/SNAME

Contact

Alias

Not applicable

Not applicable

/Person
/Education
Record
/MajorCourse
Category

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/Cust
domestic/EDUSTAT

Contact

FINS Education

Not applicable

Not applicable

/Person/Employment
Record
/Employer
Organization
Name

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/Custprof/CURREMP

Contact

Employer Name Free Text

Not applicable

Not applicable

/Person
/Employment
Record
/JobTitle

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/Custprof/CURR
DESIG

Contact

Job Title

Not applicable

Not applicable

/Organization
/Name

 

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Custcorp/CORPNAME

Not applicable

 

Not applicable

Account

Name

 

/Organization
/LineOf
Business

 

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Custcorp/CORPDESC

Not applicable

 

 

Not applicable

 

Account

 

Line of Business

/Person/TaxPayer
IdentificationNumber

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/SSN

Contact

SSN

Not applicable

Not applicable

/Organization
/Home
CountryCode

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/NLTY

Not applicable

Not applicable

BIB Account BC

Country of Incorpora-
tion

/Organization
/BankBranch
Reference
/BankBranch
Identification
/ID

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/LBRN

Not applicable

Not applicable

BIB Account BC

Branch Code

/LevelCode

Not applicable

 

Not applicable

 

Values provided are PROSPECT,CUSTOMER

Contact

Status

Account

Account Status

/Customer
PartyCredit
Profile/Credit
RatingCode

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/CRRATE

BIB Contact BC

Credit Rating

Account

Credit Rating

/PartyRelated
Party/PartyRelated
PersonParty/PersonParty
Reference/Party
Identification
/Application
ObjectKey/ID

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Relation
ship-Linkage/CUSTOMER

Not applicable

Not applicable

Not applicable

Not applicable

/PartyRelated
Party/
PartyRelated
PersonParty
/PersonParty
Reference
/Party
Identification
/Application
ObjectKey
/ContextID

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Relation
ship-Linkage/XREF

Not applicable

Not applicable

Not applicable

Not applicable

/PartyRelated
Party
/Party
Relationship
/Relationship
Code

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
accdet/Relation
ship-Linkage/RELATIONSHIP

Party Relation-
ship To

Relation-
ship Type

 

Party Relation-
ship To

Relation-
ship Type

 

/Customer
Party
Specification
/Specification
/Name

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_RES_ENV/FCBUBS_
BODY/Customer-Full/UIDNAME

Contact

 

ID Type

 

Not applicable

 

Not applicable

/Customer
Party
Specification
/Specification
/ValueText

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/UIDVAL

Contact

ID Informa-tion

 

Not applicable

Not applicable

/Customer
PartyFinancialServiceProfile
/Financial
Institution
Branch
BusinessUnit
Reference/BusinessUnit
Identification
/iD

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/LBRN

BIB Contact BC

BIB Contact BC

 

Not applicable

Not applicable

/PartyContact
/Contact
/Preferred
Communica
tion
ChannelCode

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/MEDIA

Contact

Preferred Communi-cation Method

Account

Preferred Communi-cation Method

/Person
/Personal
National
Identity
/TypeCode

Not applicable

 

Not applicable

 

Not applicable

 

Contact

 

Other ID Type

Not applicable

Not applicable

/Person
/Personal
National
Identity
/Identification
/ID

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/PPTNO

Contact

Other ID Number

Not applicable

Not applicable

/Resident
Indicator

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/Cust
domestic/STATUS

BIB Contact BC

Permenant Resident

Not applicable

Not applicable

 

/PartyRelated
Party/PartyRelated
PersonParty/PersonParty
Reference/PersonName
/FullName

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/Cust
domestic/SPNAME

Contact

Spouse Name

Not applicable

Not applicable

/Person
Total
Dependent
Count

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/Cust
domestic/DEPOTH

BIB Contact BC

Number Of Depend-ents

Not applicable

Not applicable

/Person
/Employment
Record
/PositionType
Code

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS
_RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/Custprof/EMPSTAT

BIB Contact BC

Employ-ment Status

Not applicable

Not applicable

 

/Person/Employment
Record/Employment
Duration

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/Custprof
/EMPTEN-URE

BIB Contact BC

Years Employed

Not applicable

Not applicable

 

/Person
/Personal
Income
Amount

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/Custprof/SALARY

FIN Contact Income

Amount

Not applicable

Not applicable

/Potential
Revenue
Amount

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Cust
personal/Custprof/OTH
INCOME

FIN Contact Income

Amount

Not applicable

Not applicable

 

/Organization /Incorpora
tionDate

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/Custcorp/INCORPDT

Not applicable

 

Not applicable

Account

Date Formed

/Organization/ShortName

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS
_RES_ENV/FCBUBS_
BODY/Customer-Full/SNAME

Not applicable

Not applicable

Account

Alias

/Classification
Code

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/CUST
CLASSFN

Contact

Customer Value

Account

Account Value

/Customer
PartyFinancial
ServiceProfile /Financial
Institution
Reference
/Party
Identification
/ID

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/LBRN

BIB Contact BC

 

Bank Code

 

BIB Account BC

Bank Code

 

/Organization/Incorporation
CountryCode

FCUBS
Customer
Service

ST-Query
Customer-Res-Full-MSG.xsd

FCUBS_
RES_ENV/FCBUBS_
BODY/Customer-Full/
INCORP
CNTRY

Not applicable

Not applicable

BIB Account BC

Country of Incorpora-
tion

/EBMHeader
/Sender
/Transaction
Code

Not applicable

Not applicable

Not applicable

Not applicable

Not applicable

Not applicable

Not applicable

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