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Overview of Using Siebel Tools

Siebel Tools is an integrated development environment that you can use to customize Siebel CRM. You can use it to modify predefined Siebel objects or to create custom objects that meet your business requirements. For example, you can use Siebel Tools to modify the data model, modify business logic, or customize the user interface that the Siebel client shows. Siebel Tools allows you to develop a single configuration that you can use to do the following:

• Deploy Siebel CRM across multiple types of clients
• Support multiple Siebel Business Applications and languages
• Upgrade Siebel product releases
• Maintain Siebel CRM

Declarative configuration is a type of programming technique that uses objects and object properties in the Siebel repository to implement the logic that your business requires. Siebel Tools uses declarative configuration to create and modify the object definitions that define a Siebel application. Siebel Tools is not a programming environment. You do not modify the source code or write SQL. Siebel CRM uses the terms object and object definition differently than developers who use programming languages that use similar terms, such as object, object class, or object instance. For more information about the Siebel repository, see Managing Repositories. For more information about the objects, object definitions, and the object hierarchy that Siebel CRM uses, see Configuring Siebel Business Applications.

NOTE:  The Siebel Bookshelf is available on Oracle Technology Network (http://www.oracle.com/technetwork/indexes/documentation/index.html) and Oracle Software Delivery Cloud. It might also be installed locally on your intranet or on a network location.