This section provides instruction on how to edit an existing link using Link Builder.
Open Link Builder by selecting Setup > Link Builder from the WebCare menu.
Use the search capabilities to search by link number or link name. Search results return all saved links that contain all of your search words.
Once you locate the link you wish to edit, use one of the following methods to open the Link Customization window:
Click the link name.
In the Actions column, click the
Edit the Link icon.
On the Link Customization window, make your desired changes to the Link Customization fields. A full description of each field can be found in the Create a New Link section of this document.
Once all your changes have been made, click the Update Link button at the bottom of the page.
The Link Created page displays and shows you what your link will look like when it is displayed to a visitor.
This page also displays two code snippets that should be added to any page where you wish to display the link. The first code snippet must be included in the
<HEAD>
section of your web page and the second code snippet should be placed where you wish the link icon to appear on your web page.Any pages that are already configured to display this link will automatically display the updated link without any further modification.
Note: You should NOT use this code snippet if you are making this link available through the Engagement Editor or WebCare Rule Builder.
Note: You can return to the Link Builder welcome screen at any time and click on the
icon to get the HTML code for the link you created.
Click on Edit This Link to return to the Link Customization page for this link and make further changes, or click on Create Another Link to open a Link Customization window for a new link, or click on Finish to return to the Link Builder welcome screen.