21 Register Open and Close

The Register Open and Close procedures explain the steps you must perform to open and close a register.

Note: Xstore Mobile only supports Register Accountability. Till Accountability is only supported on Thin Client with an attached drawer.

Select a link for more information:

• Open Register

• Close Register

• Locking a Register

• Unlocking a Register

Register Open

Opening the register is a process that can be quickly completed by managers or associates who have the proper security privileges. The process is highly configurable and your process may be different from the instructions below.

The Xstore Mobile register is opened and closed through the Till menu on the Main menu. The following procedures describe the method for opening and closing the register.

Figure 21-1 Main Menu

Description of ''Figure 21-1 Main Menu''

Open Register

To open a closed Xstore Mobile register:

1. Select the Till option from the Main menu.

   Figure 21-2 Login Screen

   
   Description of ''Figure 21-2 Login Screen''
   
   

2. Enter Employee ID and Password.

   Figure 21-3 Register Open

   
   Description of ''Figure 21-3 Register Open''
   
   

3. Select Register Open.

   Figure 21-4 Open Register Prompt

   
   Description of ''Figure 21-4 Open Register Prompt''
   
   

4. Select Yes to confirm that you want to open the register.

   The register opens and Xstore Mobile returns to the Till menu.

Close Register

To close an open Xstore Mobile register:

Figure 21-5 Register Close

Description of ''Figure 21-5 Register Close''

1. Select Register Close.

   Figure 21-6 Register Close Prompt

   
   Description of ''Figure 21-6 Register Close Prompt''
   
   

2. Select Yes to confirm that you want to close the register.

   The register closes and Xstore Mobile returns to the Till menu.

Lock/Unlock a Register

Your system may be configured to automatically log out an associate after a specified period of time if there is no system activity. However, you may need to temporarily leave a register before that occurs. In that case, you can lock the register to prevent another person from using the system while you are away.

Locking a Register

1. At the Register Login screen, select Till and log in to display the Till menu, and then select Lock Register. The system displays a message indicating that the system is now locked.

   Figure 21-7 Register Locked Screen

   
   Description of ''Figure 21-7 Register Locked Screen''
   
   
   
   

   Note: Any functions that may still be available are determined by your store policy.

   
   
   
   

   Note: The register may be unlocked only by the associate who locked it or someone who has sufficient privileges to unlock the register, such as a manager.

   
   

Unlocking a Register

1. Enter your employee ID and press Enter to unlock the register.

   
   

   Note: If you use a biometric device for employee authentication, you are not prompted for a password.

   
   

2. Enter your employee password and press Enter to complete the unlock process.

   The system is now unlocked and available for point-of-sale functions.