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Oracle® Retail Xstore Point-of-Service Mobile User Guide
Release 18.0
F12257-04
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28 Shipping

Inventory shipping can be performed through Xstore Mobile. Through a handheld device, you can create a shipping document, open a shipping document, and scan items directly into a shipment.

Start Shipping

The shipping process can be performed through either the Main Menu, or the Admin menu.

Main Menu

To start the shipping process through the Main Menu:

  1. Select Inventory in the Main Menu.

  2. Enter Employee ID and Password.

  3. Select OK.

    The Shipping document search screen opens.

    Figure 28-4 Shipping Document Search

    Description of Figure 28-4 follows
    Description of ''Figure 28-4 Shipping Document Search''

    Continue with Search for a Shipping Document or Create a New Shipping Document.

Search for a Shipping Document

To search for and select a shipping document:

  1. Scan a shipping document ID to open that document or enter the search criteria and select Process.

    Figure 28-5 Shipping Document Search Results

    Description of Figure 28-5 follows
    Description of ''Figure 28-5 Shipping Document Search Results''

  2. Select the proper shipping document in the list.

    The shipping document opens.

    Figure 28-6 Shipping Document

    Description of Figure 28-6 follows
    Description of ''Figure 28-6 Shipping Document''

    Continue with the appropriate procedure:

Create a New Shipping Document

To create a new shipping document:

Figure 28-7 Shipping Document - Add New

Description of Figure 28-7 follows
Description of ''Figure 28-7 Shipping Document - Add New''

  1. Select Add New.

    Figure 28-8 Shipping Document Search Criteria

    Description of Figure 28-8 follows
    Description of ''Figure 28-8 Shipping Document Search Criteria''

  2. Enter the information for the shipping document.

  3. Select Process.

    The new shipping document opens.

    Figure 28-9 New Shipping Document

    Description of Figure 28-9 follows
    Description of ''Figure 28-9 New Shipping Document''

    Continue with:

    After adding one or more items:

Edit a Shipping Document

To edit a shipping document:

Figure 28-10 Shipping Document - Context Menu

Description of Figure 28-10 follows
Description of ''Figure 28-10 Shipping Document - Context Menu''

  1. Select the Context Menu Button in the item entry screen.

  2. Select Edit Document.

  3. Make changes to the document.

  4. Select Process.

    The shipping document is updated and Xstore Mobile returns to the item entry screen.

Enter Shipping Items

To enter shipping items:

Figure 28-12 Scan or Enter an Item ID

Description of Figure 28-12 follows
Description of ''Figure 28-12 Scan or Enter an Item ID''

  1. Scan an item ID or enter an Item ID.

    If prompted for an item quantity:

    Figure 28-13 Enter Item Quantity

    Description of Figure 28-13 follows
    Description of ''Figure 28-13 Enter Item Quantity''

  2. Enter the item quantity.

  3. Select OK.

    The item is added to the shipment and Xstore Mobile returns to the item entry screen.

Change Item Quantity

To change the quantity of an item in a shipment:

  1. Select the item in the item list.

  2. Select Change Qty.

    Figure 28-16 Enter Item Quantity

    Description of Figure 28-16 follows
    Description of ''Figure 28-16 Enter Item Quantity''

  3. Enter the new quantity.

  4. Select OK.

    The item quantity is changed and Xstore Mobile returns to the item entry screen.

Void a Line Item

To remove a line item from a shipment:

  1. Select the item in the item list.

  2. Select Void Item.

    Figure 28-19 Void Item - Confirmation Prompt

    Description of Figure 28-19 follows
    Description of ''Figure 28-19 Void Item - Confirmation Prompt''

  3. Select Yes to confirm the void.

    The item is removed from the shipment and Xstore Mobile returns to the item entry screen.

Add a Comment to a Shipping Document

To add a comment to a shipping document:

Figure 28-20 Item Entry Screen - Context Menu Button

Description of Figure 28-20 follows
Description of ''Figure 28-20 Item Entry Screen - Context Menu Button''

  1. Select the Context Menu Button in the item entry screen.

    Figure 28-21 Add Comment Option

    Description of Figure 28-21 follows
    Description of ''Figure 28-21 Add Comment Option''

  2. Select Add Comment.

  3. Enter the comment.

  4. Select OK.

    The comment is added and Xstore Mobile returns to the item entry screen.

Look Up an Item

To look up an item:

Figure 28-23 Item Entry Screen - Context Menu Button

Description of Figure 28-23 follows
Description of ''Figure 28-23 Item Entry Screen - Context Menu Button''

  1. Select the Context Menu Button in the item entry screen.

  2. Select Item Lookup.

    Figure 28-24 Item Lookup Search Criteria

    Description of Figure 28-24 follows
    Description of ''Figure 28-24 Item Lookup Search Criteria''

  3. Enter the search criteria.

  4. Select Process.

    A list of items matching the search criteria is displayed.

    Figure 28-25 Item List - Search Results

    Description of Figure 28-25 follows
    Description of ''Figure 28-25 Item List - Search Results''

  5. Select the proper item.

    The item is displayed.

    Do one of the following:

    Select Back to return to the item search criteria screen.

    Add the item to the shipment. See Add the Search Item.

Add the Search Item

To add an item that has been located through the Look Up an Item procedure:

Figure 28-27 Item Details Screen - Context Menu Button

Description of Figure 28-27 follows
Description of ''Figure 28-27 Item Details Screen - Context Menu Button''

  1. Select the Context Menu Button in the item detail screen.

  2. Select Add Item.

    If prompted for an item quantity:

  3. Enter the item quantity.

  4. Select OK.

    The item is added to the shipment and Xstore Mobile returns to the item entry screen.

View Exceptions

To search for items with differences between their expected and shipped quantities:

Figure 28-28 Item Entry Screen - Context Menu Button

Description of Figure 28-28 follows
Description of ''Figure 28-28 Item Entry Screen - Context Menu Button''

  1. Select the Context Menu Button in the item entry screen.

    Figure 28-29 View Exceptions Option

    Description of Figure 28-29 follows
    Description of ''Figure 28-29 View Exceptions Option''

  2. Select View Exceptions.

  3. Xstore Mobile displays a list of the items in the shipment with differences between their expected and shipped amounts.

    Select Back to return to the item entry screen.

Save Document

To save changes to a shipping document:

Figure 28-31 Item Entry Screen - Context Menu Button

Description of Figure 28-31 follows
Description of ''Figure 28-31 Item Entry Screen - Context Menu Button''

  1. Select the Context Menu Button in the item entry screen.

    Figure 28-32 Save & Exit Option

    Description of Figure 28-32 follows
    Description of ''Figure 28-32 Save & Exit Option''

  2. Select Save & Exit.

    Figure 28-33 Ship Counted Items Prompt

    Description of Figure 28-33 follows
    Description of ''Figure 28-33 Ship Counted Items Prompt''

  3. Select Yes to ship the items counted so far or select No to return to the search page without shipping the items.

    Figure 28-34 Close Document Prompt

    Description of Figure 28-34 follows
    Description of ''Figure 28-34 Close Document Prompt''

    If you selected Yes in the previous step:

  4. Select Yes to close the document or select No to keep the document open.

    Continue with Shipping Label and Packing Slip.

Shipping Label and Packing Slip

To determine the printing options for the label and packing slip:

Figure 28-35 Print Shipping Label Prompt

Description of Figure 28-35 follows
Description of ''Figure 28-35 Print Shipping Label Prompt''

  1. Select Yes to print a shipping label or select No to continue with Shipping Label and Packing Slip.

  2. If you selected Yes in the previous step, select the proper shipper and shipping method

    Figure 28-37 Place Labels Prompt

    Description of Figure 28-37 follows
    Description of ''Figure 28-37 Place Labels Prompt''

  3. Select OK when you are ready to print.

    Continue with Shipping Label and Packing Slip.

    If prompted for a tracking number:

    Figure 28-38 Enter Tracking Number Prompt

    Description of Figure 28-38 follows
    Description of ''Figure 28-38 Enter Tracking Number Prompt''

  4. Enter the tracking number.

  5. Select Process.

    Figure 28-39 Print Packing Slip Prompt

    Description of Figure 28-39 follows
    Description of ''Figure 28-39 Print Packing Slip Prompt''

  6. Select Yes to print a packing slip or select No to continue without printing a packing slip.

    Xstore Mobile returns to the shipping document search criteria page.