| Oracle® Retail Xstore Point of Service Mobile User Guide Release 20.0 F35714-03 |
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| Oracle® Retail Xstore Point of Service Mobile User Guide Release 20.0 F35714-03 |
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There are two types of till management: Register Accountability and Till Accountability. Register Accountability is the default system mode and is used unless the system is configured to use Till Accountability.
Register Accountability: A till is assigned to a register and can be used by any cashier that uses the register. The first associate who signs on to the register is responsible for opening the till. The associate is then required to count the drawer. This process assigns the drawer to the current register.
Alternatively, the till can be assigned to networked cash drawers. See Networked Cash Drawers.
Depending upon your store policy, the cashier enters the total amount of cash in the till, or enters the quantity of each cash denomination. If a float amount (a configurable value) has been left in the till, the system calculates the difference between the float amount and the actual opening amount entered, and if there is a difference, allows the cashier to recount the till or accept the new amount.
Till Accountability: A till is assigned to a specific cashier. The assigned till can be attached to any register the cashier may work on during the day. The cashier must count the assigned till and then attach the till to a cash drawer/register before ringing transactions. The system can be configured to allow the cashier to enter a total amount counted, or to count by denomination. For denomination counts, the cashier counts and enters each denomination separately and each count is saved into the system.
At the end of the cashier's shift, the cashier must count and return the assigned till to the cash management office for reconciliation. This process transfers responsibility for the assigned till back to the cash manager.
Till Accountability also allows Dual Cash Drawer functionality, in which one register can use two separate cash drawers. This allows two cashiers to share a single POS register while keeping their tills separate.
This chapter contains the following sections:
The till accountability process follows a sequence of steps that require till counts whenever the till is moved or given to another person. These steps provide additional checks and balances each time the status of any till changes.
Manager opens and counts the store safe.
Manager assigns/issues tills to associates and confirms the starting cash amount in each till.
Associate picks up the assigned till and goes to a register.
Associate logs in to a register.
Associate is prompted to attach the till to the register. If multiple cash drawers are available, the associate is prompted to select a cash drawer.
Associate attaches the till to the cash drawer in the register.
Associate counts the beginning amount of cash in the till.
Associate is ready to ring sales.
Associate can either end count the till at the register (Count Till) or remove the till to count it later (Remove Till). The counting process is the same in either location.
Associate counts the till.
Associate removes the till and returns the till to the manager.
Manager marks the till as Returned in the system. The manager has now accepted responsibility for the till.
Manager performs the reconciliation count on the returned till.
The till is now available and can be issued to another employee, starting the process over again.
Associates with the proper security permissions may access Till Management from the Main Menu. The Till menu offers till management functions such as assigning and reconciling tills, till audit functions, changing the float amount, and making bank deposits.
Select the Till option from the Main Menu.
Select Till Maintenance.
This section describes the till accountability functions:
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Note: Prerequisites: No tills can be issued until the store safe is open. See Safe Bag Management for more information. |
From the Till Maintenance menu, select Issue/Return Till.
The system displays the Till Details screen, showing the current status of the tills.
A red X ( 
) in the Issued column indicates that the till has been returned to the cash office and is available for assignment.
A green check mark ( 
) in the Issued column indicates that the till has already been issued to an associate and is not available.
Select the Issue Till button. The system displays a list of available tills. Select a till from the list.
An Employee Lookup prompt opens. Enter the search criteria (Employee ID, First Name and/or Last Name) for the employee to be assigned to the till and select Process.
The system displays a list of employees matching the entered search criteria. Select the employee's name that is being issued the till.
Oracle Retail Xstore Mobile POS prompts for the amount of starting cash in the till, and may show the default starting cash amount set up for this till. Accept the default cash amount or enter the starting cash amount.
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Note: If your store allows foreign cash to be given as change, additional prompts may display in the focus bar for each denomination. Continue to enter the amount for each prompt until the confirmation prompt displays. |
The system displays a message confirming that the till is now issued to a specific employee.
Press OK to close the confirmation prompt. A receipt is also printed for your records.
Oracle Retail Xstore Mobile POS assigns the till to the cashier and returns to the Till Details screen. The till is now listed as Issued.
About this screen:
A green check mark ( ) in the Issued column indicates that the till has been issued to the employee.
A red X ( ) in the Attached column indicates that the till has not yet been attached to a cash drawer and register.
Oracle Retail Xstore Mobile POS generates a new session ID to identify the session that was started by assigning a till to a cashier.
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Note: A cashiering session begins when the till is withdrawn from the cash management office and assigned to a cashier. The session ends when the till is reconciled. |
The till is now assigned to a specific cashier. When the cashier logs in to the register, Oracle Retail Xstore Mobile POS prompts the cashier to verify the starting amount in the till and to attach the till to the register before ringing sales.
After a till has been issued to a cashier, the till must be attached to a register for it to be used for transactions.
Normally, an associate has the ability to attach a till assigned to them after logging in to the system where the till is located. However, if a manager is attaching another employee's till to a register, this must be done through the Attach Other Till option.
From the Till Maintenance menu, select the Attach Other Till option.
The system displays a list of tills available to be attached. Select a till from the list.
The system prompts if a Networked Cash Drawer is being used.
If no, continue to step 4.
If yes, scan the networked cash drawer.
The till is attached to the cash drawer and a confirmation message is displayed.
Perform the Begin Count on the till.
At the confirmation prompt, select OK.
Oracle Retail Xstore Mobile POS gives managers and associates the option to remove their own till from a register or remove a till assigned to someone else, depending on the option chosen in the Manage Tills menu.
To remove a till, do the following:
From the Till Maintenance menu, select Remove Till or Remove Other Till option.
If you selected Remove Other Till, continue with step 2.
If you selected Remove Other Till, Oracle Retail Xstore Mobile POS displays a list of tills attached to the register. Select the till you are removing. Skip to step 4.
The system prompts whether to remove the till from the register.
Press Y or select Yes to remove the till.
Press N or select No to keep the till attached to the register and return to the Manage Tills menu.
Oracle Retail Xstore Mobile POS displays a message confirming that the till has been removed from the register. Press OK to close the prompt.
A receipt prints for the till removal and Oracle Retail Xstore Mobile POS returns to the Till Maintenance menu.
To end count a till assigned to any employee, that is, not associated with me or my register, do the following:
From the Till Maintenance menu, select the End Count Other Till option.
The system prompts you to select the till that is being end counted. Select the till to end count.
Continue the end count process as with a normal closing count.
See Close Register for a description of the closing count procedure.
Before a till can be reconciled, the till must be marked as Returned. This indicates that the till has been transferred from the control of the associate/cashier to the manager.
Prerequisites: The following steps must be completed before you can return a till.
The till must be end counted
<AND>
The till must be removed
See End Count Other Till (Till Accountability Mode Only) and Removing a Till (Till Accountability Mode Only).
From the Till Maintenance menu, select the Issue/Return Till option.
The system displays the Till Details screen, showing the current status of the tills. Select the Return Till menu option.
Count Status: A Count Status of ENDCOUNT indicates that the till has been end counted by the associate.
Attached : A red x ( )in the Attached column indicates that the till has been removed from the register.
Issued : A green check mark ( ) in the Issued column indicates that the till has not yet been returned to the manager.
The system displays a list of tills that can be returned. Select the till from the list.
Oracle Retail Xstore Mobile POS displays a message confirming that the till has been returned. Press OK to acknowledge the message.
The system returns to the Till Details screen, with a red x next to the Till showing it as Returned.
A red x in the Issued column indicates that the till is Returned. The till can now be reconciled.
The final check of a till is performed at till reconciliation, when the till is counted and checked against the amount the cashier counted for the till. Following till reconciliation, the till is closed.
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Important: Prerequisites: The following steps must be completed before you can reconcile a till:
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See also: End Count Other Till (Till Accountability Mode Only), Removing a Till (Till Accountability Mode Only), and Returning a Till (Till Accountability Mode Only).
From the Till Maintenance menu, select the Reconcile Till option.
Select a till to reconcile from the list of tills.
At the Count Summary screen, select the tender type you want to count and then select the Count Selected option.
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Note: Depending upon the configuration of your system, the over/short amounts as shown above may not be displayed.Select the View Over/Short Reasons button to review comments regarding the end count. |
Enter each value as required and select OK. The tender type you select and your system's configuration determine the type of count you must perform.
After you complete the count for the selected group, select the Next Group option, and repeat this step for additional groups that you want to count.
After you count all groups that you want to audit, select the Summary option to return to the Count Summary screen.
The system records the information, prints a reconcile receipt for your records, and returns to the Till Management menu.
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Note: Deposits from the reconciled till are made to the store safe. |
Select this option to perform a begin count or close count on a till. If a begin count was not performed on the till, this option starts a begin count. If a begin count was performed on the till, this option starts a close count.
