53 Networked Cash Drawers

IP enabled cash drawers are also known as networked cash drawers.

1. Manage Networked Cash Drawer (only for new networked cash drawers that have not been configured yet). See Discover and Activate a New Networked Cash Drawer.

   1. Configure cash drawer

   2. Activate cash drawer

2. Open Cash Drawer

   1. Assign and count till

3. Attach Cash Drawer

   1. Scan cash drawer

   2. Put physical till in cash drawer

4. Networked cash drawer is ready for use in Xstore Sales.

5. Remove Cash Drawer

   1. Scan cash drawer

   2. Remove physical till from cash drawer

6. Close Cash Drawer

   1. Count till

Discover and Activate a New Networked Cash Drawer

Discover new networked cash drawers using the Manage Networked Cash Drawers menu option. These steps are only required for new networked cash drawers.

1. From the Main menu, select System Admin then Manage Networked Cash Drawers. The list of networked cash drawers displays. If this is the first time drawers are being discovered the list may be empty.

   
   

   Note: If a networked cash drawer has a status of Reset extra steps are required. This is the status that is shown when Xstore does not recognize the configurations found upon discovery of the cash drawer. A hard reset is required. Refer to your IP Cash drawer device documentation for instructions on resetting the networked cash drawer.

   
   

   Figure 53-1 Manage Networked Cash Drawers

   
   

2. If your cash drawer is not listed and you need to find/discover your networked cash drawer go to the Context Menu and select Discover Devices.

   Figure 53-2 Manage Networked Cash Drawers Context Menu

   
   

   Your drawer will be listed now with a status of New.

   Figure 53-3 Manage Networked Cash Drawers - New Status

   
   

3. Select your networked cash drawer. An option menu opens.

   Figure 53-4 Manage Networked Cash Drawers - Options Menu

   
   

4. Select Configured Device. The Configuration Information window displays:

   Figure 53-5 Manage Networked Cash Drawers - Configure

   
   

5. Enter the required fields: IP Address, Netmask, Gateway, TCP Port and a description.

6. Select Save Configs. The system will take a couple minutes to save your configurations. Your drawer will be listed in Configured status.

   Figure 53-6 Manage Networked Cash Drawers - Configured Status

   
   

7. Select your drawer again to open the list of menu options and select Activate Device. The status of your networked cash drawer updates to Active.

   Figure 53-7 Manage Networked Cash Drawers - Active Status

   
   

   Your networked cash drawer is now available to be set up for use in your store. Prior to moving on to the next steps you need to open the store and open the register. See Opening the Store and Register Open for more information.

Open Cash Drawer

To use the networked cash drawer that has been activated, you need to open the cash drawer. This must be done prior to Attach Cash Drawer.

Note: If you try to attach the cash drawer till first, you get an error message that there are no cash drawers available to attach till.

To open the networked cash drawer

1. Select Till from the Main Menu.

2. Select Open/Close Options from the Till menu.

3. Select Open Cash Drawer from the Open/Close Options menu. The system displays a list of networked cash drawers that are available.

   Figure 53-8 Cash Drawer Open

   
   

4. Select the networked cash drawer to open from the list. The system prompts 'Do you want to open this cash drawer?'

   Figure 53-9 Cash Drawer Open Prompt

   
   

5. Select Yes.

6. A cash drawer needs a till (insert that holds the money inside the cash drawer) so the system prompts for the till that will be issued for this cash drawer and go through the process of counting the till.

   1. Select the till ID/Name that is located inside their cash drawer or associated to the cash drawer.

      Figure 53-10 Select Available Till

      
      

   2. Count the till contents.

      Figure 53-11 Till Accountability Begin Count

      
      

      Select the Count Group to count first such as Australian Cash, Canada Cash, or Cash. The following example shows a denomination count for Australian cash first.

      Figure 53-12 Till Accountability Denomination Count

      
      

   3. Select Next Group to perform the denomination count for the next currency, in this example, Canada Cash.

   4. Select Next Group to complete the last denomination count, Cash.

   5. Now the counting is done, select Back to exit the counting function and to select Counting Complete.

      Figure 53-13 Till Accountability Counting Complete

      
      

   6. The prompt displays to verify the counts.

      Figure 53-14 Till Accountability Verify Begin Count

      
      

      Select Yes if the amounts are correct.

   Continue with attaching the cash drawer till.

Attach Cash Drawer

To attach a cash drawer till:

1. Select Till from the Main Menu.

2. Select Till Maintenance from the Till menu.

3. Select Attach Cash Drawer Till from the Till Maintenance menu. A list of cash drawer tills is shown.

   Figure 53-15 Cash Drawer Accountability

   
   

4. Select the till you had selected during the open cash drawer process. The system prompts you to scan the cash drawer barcode. This is the cash drawer the till will be placed inside.

   Figure 53-16 Scan Cash Drawer Barcode

   
   

   If the mobile device does not have a scanner, tap the barcode icon to open the mobile device camera. The device camera opens and will 'look' for your barcode.

   Figure 53-17 Mobile Device Scan

   
   

   Once your device camera finds the barcode it captures the data and the camera closes. The system prompts, "Are you sure you want to attach till to cash drawer ### (listing the specific cash drawer).

   Figure 53-18 Attach Till Prompt

   
   

5. Select Yes to attach the till to that networked cash drawer.

   The networked cash drawer will open. Insert the till into the networked cash drawer. The system prompts to close the cash drawer.

   Figure 53-19 Close Cash Drawer Prompt

   
   

6. Close the cash drawer. A final prompt displays stating which till has been attached to which networked cash drawer.

   Figure 53-20 Till Attached Message

   
   

You can now perform sales. At the end of the day/shift remove the cash drawer till, followed by closing the cash drawer (which includes the counting of the till contents).

Remove Cash Drawer

To remove a cash drawer till:

1. Select Till from the Main Menu.

2. Select Open/Close Options from the Till menu.

3. Select Remove Cash Drawer Till from the Open/Close Options menu. The system displays a list of networked cash drawers that are available to remove.

   Figure 53-21 Cash Drawer Remove List

   
   

4. Scan the cash drawer barcode. If the mobile device does not have a scanner, tap the barcode icon in the upper left hand corner of the prompt (next to the header - Scan Drawer) and this will open the mobile device camera for scanning the cash drawer barcode.

   When the camera captures the barcode the camera is closed and the system prompts to confirm you want to remove the till from this specific cash drawer (listing the name/description of the cash drawer).

   Figure 53-22 Remove Till Prompt

   
   

   The cash drawer will pop open to take out the cash drawer till. The system will prompt to close the drawer once the till is removed.

   Figure 53-23 Close Cash Drawer Prompt

   
   

5. Close the cash drawer. A final prompt displays stating which till has been attached to which networked cash drawer.

   Figure 53-24 Till Removed Message

   
   

6. The last step will be to close the cash drawer.

Close Cash Drawer

To close the cash drawer:

1. Select Till from the Main Menu.

2. Select Open/Close Options from the Till menu.

3. Select Cash Drawer Close from the Open/Close Options menu. The system displays a list of networked cash drawers to select from.

   Figure 53-25 Cash Drawer Close List

   
   

4. Select the cash drawer to close. The system prompts to confirm that you want to close the cash drawer.

   Figure 53-26 Cash Drawer Close Prompt

   
   

5. Select Yes and the process for counting the till will begin.

   Figure 53-27 End Count

   
   

6. Count each of the count groups that are in the drawer and when done counting will select Counting Complete from the Context Menu.

   Figure 53-28 End Count Context Menu

   
   

If there are any discrepancies in the count the system will prompt you to confirm the count.

This concludes the process for closing the cash drawer.

Handheld devices have the menu options for attaching and removing the till. Handheld does NOT have the ability to open the cash drawer and close the cash drawer as shown above because a handheld does not have the ability to count the cash drawer tills. This must be done on Tablet, thin or desktop.